Disk Clean up wont run


  1. Posts : 18
    Win7
       #1

    Disk Clean up wont run


    Hi All,
    My first time posting here. Been reading the Win7 forums for awhile now and have learned alot about Win7. Formally Xp user. I use Win7 about 99% of the time now.
    I hope some one smarter than me can help. When try to do a clean up of my hard disk with the win7 Disk Clean Up utility--it will start up but will not run. I click on either c or d to cleanup and it just shut down. No error msgs. It used to work just fine. The prob started yesterday. The only changes to my pc I made was to unintall Office 2010 beta. That when I notice it would not run. I have never had this problem before. I have tryied the repair disc, tyied defrag. Also check online and on the forum but cant find a solution. I hope someone can help.
    I know there are 3rd party utility for disk clean up, I just want my win7 to work like it should. By the great forum......sorry this is so long.
      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    Did you do upgrades since the betas when SP1 was around and you had that? That could cause it.

    If not, from an elevated command prompt, run:

    sfc /scannow
      My Computer


  3. Posts : 18
    Win7
    Thread Starter
       #3

    Hi, thanks for the fast response. I should of said I so have the full retail version on win7. Never used betas. I did not know there is a sp1 for win7 yet. I have my pc set to rcv udates automaticly. Latest udate was 11/27/09. Are u telling me that maybe the udate cause this prob. I will try the sfc /scannow.
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    Could be many reasons. If sfc doesn't fix it, CCleaner is a great alternative and perhaps better. I think it is. More comprehensive.

    You're welcome.
      My Computer


  5. Posts : 18
    Win7
    Thread Starter
       #5

    Tried running sfc but i need to log in as administrat. Though I was running as admin. Um still alot to learn about win7. I was good with XP (always new how to fix my xp). Give me a few mins and I try the sfc as admin if i can find out how to do it. tks
      My Computer


  6. Posts : 18
    Win7
    Thread Starter
       #6

    Ok got it running sfc /snannow as admin
      My Computer


  7. Posts : 18
    Win7
    Thread Starter
       #7

    Still have same prob (cant run disk clean up) SFC showed no errors or probs. I will keep checking here for more solutions (if any). I will also try find solutions too-mainly because I am stubborn and want my pc running as like is was disigned to. I will use ccleaner as it is a great app. I used it for years on my xp with no problems. Thank you for you help torrentg.
      My Computer


  8. Posts : 5,747
    7600.20510 x86
       #8

    Very welcome. I understand where you're coming from. I;m the same way and want things to work correctly always if possible.

    Since you uninstalled Office, if it left over a folder at the root of the HDD called MSOCache, delete the manually.

    Then try to run the disk cleanup and see if it works.
      My Computer


  9. Posts : 18
    Win7
    Thread Starter
       #9

    Hi,
    Just wanted to let you know I found a solution and all seems to work know. Here is solution.
    Click Start, click Run, type regedit, and then click OK.
    Locate and then click the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches\Compress Old Files

    I could not find anything that was Compress Old Files---but after VolumeCaches it had something to due with office (cant remember exactly what---shud of wrote it down). After I did that the Disk Cleanup utility works like it shoud. And so far no other problem.
    Again thanks for your help. I hope this helps someone else that has the same problems.
    Regards everyone.

    Oh yea could not find MSOcache in search.......
      My Computer


 

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