Can't run Windows experience test


  1. Posts : 44
    win7 x64
       #1

    Can't run Windows experience test


    For some reason it'll run and then crash -:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: WinSAT.exe
    Application Version: 6.1.7601.17514
    Application Timestamp: 4ce798fc
    Fault Module Name: atiuxp64.dll

    Fault Module Version: 8.14.1.6463
    Fault Module Timestamp: 56254af6
    Exception Code: c0000005
    Exception Offset: 000000000000dc14
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Information 1: 2769
    Additional Information 2: 2769594407f52209a804a6d1c0ed4d12
    Additional Information 3: 04bb
    Additional Information 4: 04bbe9907734487884969c6fb588dd95

    Its stuck on 5.9 rating, the machine seems OK otherwise. It did have a session with crashing once in a while, this was due to a Molex to Sata connector on the HDD, due to loose crimping. I've soldered the crimps, this resolve the crashing.... it kinda knew when to crash on ya'. I guess it corrupted the
    atiuxp64.dll.

    Win 7 pro x64
    AMD A6-5400K APU (no graphic card)
    Gigabyte GA-F2A88-D3H mobo
    8Gb Corsair Ram
    Crucial BX200 SSD

    Thanks, Dave


    - - - Updated - - -

    I had a brain wave, using CMD to search for the file it came up with this-:


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>dir "atiuxp64.dll" /s
    Volume in drive C has no label.
    Volume Serial Number is E6CE-2584

    Directory of C:\Windows\system32

    20/10/2015 04:57 166,488 atiuxp64.dll
    1 File(s) 166,488 bytes

    Directory of C:\Windows\system32\DriverStore\FileRepository\c7171099.inf_amd64_
    neutral_4e1498617e0336e7\B171094

    18/04/2014 03:43 143,304 atiuxp64.dll
    1 File(s) 143,304 bytes

    Directory of C:\Windows\system32\DriverStore\FileRepository\c7295782.inf_amd64_
    neutral_f7a12ff154ea5754\B295612

    20/10/2015 04:57 166,488 atiuxp64.dll
    1 File(s) 166,488 bytes

    Total Files Listed:
    3 File(s) 476,280 bytes
    0 Dir(s) 207,387,811,840 bytes free

    C:\Windows\system32>



    CMD Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>dir "atiuxp64.dll" /s
    Volume in drive C has no label.
    Volume Serial Number is E6CE-2584

    Directory of C:\Windows\system32

    20/10/2015 04:57 166,488 atiuxp64.dll
    1 File(s) 166,488 bytes

    Directory of C:\Windows\system32\DriverStore\FileRepository\c7171099.inf_amd64_
    neutral_4e1498617e0336e7\B171094

    18/04/2014 03:43 143,304 atiuxp64.dll
    1 File(s) 143,304 bytes

    Directory of C:\Windows\system32\DriverStore\FileRepository\c7295782.inf_amd64_
    neutral_f7a12ff154ea5754\B295612

    20/10/2015 04:57 166,488 atiuxp64.dll
    1 File(s) 166,488 bytes

    Total Files Listed:
    3 File(s) 476,280 bytes
    0 Dir(s) 207,387,811,840 bytes free

    C:\Windows\system32>

    Does this throw any light at all???? I've not a clue here so I'll await a reply.

    Dave.
      My Computer


  2. Posts : 717
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #2

    Based on the processor that's in your computer, I'm guessing it has AMD Radeon HD 7540D integrated graphics.
    Has the current driver for it been installed?

    I may be wrong, but Windows 7 64-bit in your computer appears to be very outdated.
    What month and year has it been updated to?
      My Computer


  3. Posts : 44
    win7 x64
    Thread Starter
       #3

    Hi Flavalee, thank you for your reply. It's one that I built, I did the details, here they are again-:

    Win 7 pro x64
    AMD A6-5400K APU (no graphic card)
    Gigabyte GA-F2A88-D3H mobo
    8Gb Corsair Ram
    Crucial BX200 SSD

    I am aware that it is out-dated, the next build will be probably be Linux as I do not like the 'flashy dashy' new Microsoft products - this is now taking us off-topic..... I 'will' say this, it high time they knew what they was doing, Windows 10 was the last one was it, lets hope they don't come out with Windows 13!!

    It wasn't planned to be a 'super gamer' hence a integrated graphic..... as said the root cause was a dodgy Molex to Sata lead
    that crashed once in a while, after repairing the lead there has been no further problems - except when I decided to run a performance test issue, and is being used right now.

    Help here would be appreciated.

    Dave
    Last edited by Davy; 29 May 2023 at 16:22. Reason: Grammer correction
      My Computer


  4. Posts : 717
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #4

    When I said Windows 7 in your computer appears to be very outdated, I was not suggesting you switch to Windows 10.
    I was suggesting you get Windows 7 up-to-date and install the current Windows 7 driver for its AMD graphics device.

    I personally have issues with W.E.I. not working properly in my Windows 7 computers that have AMD graphics.
    Updating the AMD graphics driver sometimes resolves the W.E.I. issue, but not always.

    I will leave you with the others here who may have a resolution for you.
    Good luck.
      My Computer


  5. Posts : 44
    win7 x64
    Thread Starter
       #5

    Hi Flavelle
    My bad, I misunderstood I'm sorry, I just want something that works

    The performance test did work OK before the crashing session started the score wasn't all that great, I did clear all the cache out and still stopped. I got on to AMD so I'll await their response, I'll report back for the benefit of others, this may take a day or two.

    I'm troubled to think it's only the performance test is affected, it simply stops at that point I can't find any other problems that are evident.

    Windows 7 will probably be my last MS operating system. Thanks for trying, Dave
      My Computer


  6. Posts : 717
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)
       #6

    You're welcome.
    I'm sorry I couldn't be of more help.

    I've been using Windows 10 since it was originally released in July 2015, so I've gotten pretty proficient with it.
    But Windows 7 is still my favorite operating system, so it runs in most of my computers.
    A new version of Simplix UpdatePack7R2 is released every month within a few days after "patch Tuesday".
    That's how I keep Windows 7 up to date.
    Windows 7 supposedly will continue to be provided with new updates until October 2024.
      My Computer


  7. Posts : 44
    win7 x64
    Thread Starter
       #7

    Yeah, I KNOW Win 7 is outdated..... no more Msft for me thanks.
    The problem was the SSD itself... it simply wanted firmwear update from Crucial.... all cured now, thanks. Dave
      My Computer


 

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