Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 unable to sleep

16 Jan 2010   #1
tomcage

Windows 7
 
 
Windows 7 unable to sleep

Hi, I've just installed Windows 7 on this hardware:

ASUS P5B Deluxe WiFi-AP
Intel Q6600
4GB RAM
XFX GeForce 9600GT

Everything is working great, apart from the fact that it won't go to sleep. When I try to enter sleep, it goes through the motions but then instantly wakes up agian. I have run various diagnostics to work out why, and everything is pointing towards "Intel(R) 82801 PCI Bridge - 244E" - however this hasn't helped me solve it so far!

The Intel device shown above is listed as the wake source in event viewer and powercfg. I've updated the BIOS to the latest version, and as far as I can tell, the BIOS is set to not allow PCI devices to wake the system.

I've installed the Intel chipset drivers, and the ASUS ACPI driver, to no avail.

Any ideas?

Many thanks,
Tom


My System SpecsSystem Spec
.
17 Jan 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

This may help

Power Options and Sleep Mode Problems - Vista Forums

You can go to device manager

Network adapters click on small pyarmid at the left

Right click on intel, (or similar)

Properties

change settings

power management

Uncheck box allow to wake compter
My System SpecsSystem Spec
17 Jan 2010   #3
tomcage

Windows 7
 
 

Hi, thanks for your reply.

I have seen that help topic before, but have never followed it all the way through for some reason...

I used the powercfg -devicequery wake_armed command and went through the list, disabling each one.

Anyway, I fixed the problem - turns out my Logitech bluetooth keyboard and mouse (MX5000) were the culprits. By disabling "Logitech HID-Compliant Keyboard" and "HID-compliant Bluetooth Mouse" in device manager, the system is able to sleep.

Thanks for your help again
My System SpecsSystem Spec
.

17 Jan 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Glad that I could help, thanks for returning to tell us.
My System SpecsSystem Spec
27 Sep 2013   #5
jncunliffe

Windows 7 Professional x64
 
 

Hi, I have the same issue but what's the fix, as opposed to the work around?

My PC attempts to go to sleep, then instantly awakens. If I disable 'Allow this device to wake....' for my keyboard and mouse, then it sleeps like a baby.

However, I actually want my keyboard and mouse to be able to wake my machine.

Has anyone come across an actual solution to this problem.

Cheers,

Jon C
My System SpecsSystem Spec
28 Sep 2013   #6
andrew129260

Windows 10 Pro
 
 

Try disabling wake timers under power options-advanced settings-sleep-wake timers.

Some wireless laser mice have to be turned off as they are too sensitive and cause the machine to wake. Mine has a little power switch on it I use.
My System SpecsSystem Spec
30 Sep 2013   #7
jncunliffe

Windows 7 Professional x64
 
 

Thanks Andrew.

Unfortunately I need wake timers enables to allow my backup software to run over night.

On the mouse front, I have disallowed the mouse from waking the machine, leaving just the keyboard and NIC. It still won't remain asleep. If I also disallow the keyboard, it sleeps perfectly.

Cheers,

Jon C
My System SpecsSystem Spec
30 Sep 2013   #8
andrew129260

Windows 10 Pro
 
 

Odd. What happens when you try a different keyboard? Do you have a cat? Could be someone or something hitting those keys...
My System SpecsSystem Spec
30 Sep 2013   #9
Fr0st777

Windows 7/8 Pro 64bit
 
 
Check powercfg -energy Report

You could aswell try following, this will give you detailed information on what driver/setting might cause you trouble:

-start CMD-Shell as Administrator
-type powercfg -energy
-wait ~60sec.
-browse Report Location (C:\Windows\system32\energy-report.html)
-copy report to desktop (could not directly open from stored location on my machine)
-open report with any browser
-check errors(red)/warnings(yellow) to find the source of your problem

You might aswell post that report here so somebody can look it up for you if you can't interpret the output.

In case you do not find the report file in Systems32 folder browse to this location:
C:\ProgramData\Microsoft\Windows\Power Efficiency Diagnostics
My System SpecsSystem Spec
Reply

 Windows 7 unable to sleep




Thread Tools




Similar help and support threads
Thread Forum
Computer unable to wake up from sleep, and crashes.
This issue has been going on for about 6 months now and I am pretty stumped. From what I can tell, ntoskrnl.exe is not letting my computer wake up from sleep or go to sleep. I have attached all the .dmp files and what not for you to look at. I could really use some help! Thanks in advanced!
BSOD Help and Support
Unable to select sleep mode
When I go to the shutdown menu, the sleep option is blacked out. I have gone into power settings and under the multimedia settings in the advanced settings for the plan, I selected "allow computer to sleep", but the sleep option is still blacked out. I could really do with sleep mode, does anyone...
General Discussion
Not a BSOD - Unable to get into Sleep
Hello all, I am new here and i do apologize if this is not the correct location for this error. I couldn t find another section in the forums where this issue could be reported, however, feel free to move it wherever you consider it more appropriate. My major question is to identify what...
BSOD Help and Support
Computer Unable To Go Into Sleep Mode
As requested I have started a new thread for this issue. It started about 1-2 months ago where 1x/wk the computer would lock up while trying to be put to sleep. Screen would be black and when I tried to start it the next day I would get an error that windows shut down improperly and when back into...
BSOD Help and Support
Laptop unable to enter sleep or Hibernate
I just recently bought an HP Pavilion dv7 envy laptop with the following specs : Intel Core i7 720QM 6GB DDR3 RAM ATI Mobility Radeon HD 5650 2X 500GB Hard Drive Windows 7 HP 64
General Discussion
BSOD after sleep (disk was unable to be read)
I'm having BSOD everytime my computer wakes up from sleep. It says windows was unable to read my disk, but western digital utility says my disk is fine from running disk test. I hope somebody can help. Thanks!
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:37.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App