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Windows 7: System Health Report

09 Feb 2018   #11

Windows7 / 64bit / Pro

Thanks for responding Roy, much appreciated since it is a very old thread.

I may eventually need to do exactly as you suggest, (Repair option using my W7 install disk), but was hoping to avoid doing so. The instructions are very clear and well constructed, but I fear that like others I will find some glitch that then forces me to do a clean reinstall of W7 and everything else if I can devote the time for such a total rebuild.
Reason being is that I have a finely tuned and configured Flight Simulator + Gigs of addons sitting in the mix which will be affected should I find myself going down the repair road. I realise that Personal files/data would be unaffected but these are the least of my concerns.
I'm not sure, (need to check) but I think my Genuine W7 64bitPro software disk is OEM per the product Key licence sticker It is not a (W764SP1 disk though). It is white center with all the correct official labelling and holograms on a copper wavy rim, it came from a reputable system builder and has been checked for authenticity. I also have the W7 SP1 ISO which I may need to use instead. I also would like to keep my MediaCenter & WLM which seem to present a problem after repair, according to the link info Repair Install
My concern.... if I choose to ignore the Non working SystemHealthReporter and Perfmon would there be any negative affect with other OS utilities and programs. Is it safe to leave well enough alone and continue on in ignorant bliss, or am I setting myself up for a OS disaster down the track.

Kind Regards Jethro

My System SpecsSystem Spec
09 Feb 2018   #12

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

May I suggest that before you go any further you set up Macrium Reflect (Free) and create a backup image of your system as it is now then if things go wrong you can use the backup file to restore your system to exactly as it was when you created the backup.
My System SpecsSystem Spec
09 Feb 2018   #13

Windows7 / 64bit / Pro

Thanks Mitchell,

Excellent suggestion, I will make a new system image before I do anything else, I haven't created a fresh system image since installing the MS patches for Meltdown & Spectre. (So previous Acronis image may now be redundant)
I am currently using (WD Edition Acronis True Image), would (Macrium Reflect 7) be better or much the same.

Kind Regards Jethro
My System SpecsSystem Spec

09 Feb 2018   #14

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Jethro,

Either or image is fine..

We can try a couple of other non-invasive tools
from an elevated command mode
sfc /scannow

use the x64 version

post the logs from
C : Windows >> logs >> CBS, just the top text file and Checksur
My System SpecsSystem Spec
09 Feb 2018   #15

Windows7 / 64bit / Pro

Hello Roy,

Many thanks for following this through with me. Should I have started my own thread, is it too late to continue in a new thread/topic.

I have used the DISM / Update readiness tool 64bit version, when I had trouble with Windows update not working about 2 years ago, Win update returned to full function afterward. I have also on many occasions used the elevated "cmd window" to run SFC /scannow, most recent SFC showed no integrity violations, and ended cleanly as it always does. I also ran the chkdsk command /reboot which also said everything was good.

Kind Regards Jethro

Attached below are my CBS.log CheckSUR.log & 10/02/2018 SFC result

Attached Files
File Type: zip CBS log & CheckSUR (384.5 KB, 3 views)
My System SpecsSystem Spec
10 Feb 2018   #16

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Jethro,

Good and BAD news

CheckSur identified the problem from KB2949927
Theres a standard fix - extract the missing packages from the KB and install them via a checksur Temp file

Unfortunately yours is one of the more infamous MS botched updates, subsequently pulled and replaced

So we need to go a different route
from an elevated command mode, copy/paste the next line

wusa /uninstall /KB:2949927

was it successfull, if so please Reboot
check for updates - install - Reboot

3123479 on your installed list - the replacement

check if perfmon is populated

please download this program
Farbar Recovery Scan Tool Download

we will need to do more cleaning.

Either way please rerun KB947821, post results

on a further note your CBS log was showing entries from 2009 VERY unusuall


have you got that KB in your library

My System SpecsSystem Spec
10 Feb 2018   #17

Windows7 / 64bit / Pro

Many thanks Roy,
really appreciate hearing that there is GOOD news and that the BAD may be fixable. I'm following your procedures very carefully, but as yet have not had time to create my backup system image, its been a busy weekend and now its about 30+ degrees in my computer room (way too hot for comfort) so I may need to hold off until its cooler. Weather report says a cool change is coming fingers crossed.
Can you give me a couple of days to get it all together and complete the tasks. Then get back to you with the results. I also decided to D/L a fresh copy of the Update Readiness Tool 64bit just to be sure it was the most recent version.

Kind Regards Jethro
My System SpecsSystem Spec
10 Feb 2018   #18

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Jethro

No Worries, you wanna move back here -6 the other night.

Keep an eye open tho if Snick has the packages it will be easier.
Your Macrium back-up will have the error as well

My System SpecsSystem Spec
10 Feb 2018   #19

Windows7 / 64bit / Pro

Cheers Roy, yes but -6maybee too cold.

Yes I agree, the Image backup will reintroduce the issue if used to resurrect the system if it goes pear shaped all our efforts will be for naught. (I may give the Image a miss this time and go straight to your previous posted procedures)

Keep an eye out for me in a few days, back soon and all the better for it we hope.
My System SpecsSystem Spec
10 Feb 2018   #20

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali

Attached, please find the missing cat(s) & mum(s).

Extract CheckSur from the attached compressed folder (missing files)to desktop. double-left click zip folder > extract to > desktop
copy the bold text > highlight > right-click copy C:\Windows\Temp
click the start orb lower-left corner of display
in the search-box, paste C:\Windows\Temp
may take a few seconds for search to find temp folder
Click on temp folder when it appears
copy or cut and paste the CheckSur folder into the Temp folder
run the SURT tool again.

Glad to be able to assist you!

Attached Files
File Type: zip missing (46.7 KB, 2 views)
My System SpecsSystem Spec

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