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#1
Windows 7 Won't Shut Down
Hello,
I recently upgraded from Windows Vista x64 to Windows 7 x64, and ever since the upgrade my laptop has not been able to shut down, go to sleep, or restart. It freezes at the "Shutting Down..." or "Logging off..." screen. I believe this is due to a process hanging. The computer shuts down fine in Safe Mode.
I've tried disabling all non-Microsoft processes, but that did not help. I've tried running the computer with Aero disabled, but that did not help. I've updated all drivers, and reinstalled my BIOS. I've run Event Logs, and nothing related to shutdown problems comes up, I think because I have to manually shut it down every time it freezes.
Also, Explorer.exe freezes constantly, every time I right click, and randomly at other times. Windows Installer seems to be having many problems as well.
I don't have the install disks for Vista, and I only have the upgrade disk for 7. I did not make a backup before installing it.
As you can see, my brand new laptop has become pretty much useless to me. Please help!!
Here is a link to the problem I posted at the Windows Help forums, but I have not made much progress there.
Windows 7 won't shut down. URGENT.