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Windows 7: Computer restart issue for Tews/anyone that will help

31 Jan 2010   #11

Windows 7 Ulti. x64

Calla, I think you found your problem. Leave that driver service off for awhile. See what if anything happens odd. Let us know of your findings. Thanks for sharing your testing with us. Hope you enjoy your time here on SF

My System SpecsSystem Spec
31 Jan 2010   #12

Windows 7 Ultimate 64-bit

Unfortunately, I am back in the same boat. How odd that something will work for a moment and then, just as suddenly, stop?! I went back to 'msconfig' and tried to recreate the success of turning off the three items under services - while hiding all the microsoft services, but it changed nothing. I am still restarting right away with every attempted shutdown. Any other suggestions?
My System SpecsSystem Spec
01 Feb 2010   #13

64-bit Windows 8.1 Pro

Hi calla36! Im sorry it took me so long to respond... This is a strange situation indeed... It looks like you have done just about everything you can to isolate the problem, but no fix seems to be permanent. At this point, I would suggest doing a repair install and see if that does the job.... I wish there were something more that I could suggest, but other than a repair install or a clean install, im stumped.. let us know how it comes out...
My System SpecsSystem Spec

01 Feb 2010   #14

7 x64 | 7 x64

calla36; I experience similar shutdown problems with my build. Most consistanly restarts when I use the gui. Here's what I've done so far that may be of help to you.

1. Go to the evga support site and see if there's an updated bois for your board.
1a. Go into your bios settings and disable wake on lan.
2. Create a shortcut on your desktop; Shutdown -s -t 00
3. Go into management and check all your devices, even mouse & keyboard and check your driver/advanced settings for power management - you are likely to find wake on lan or allow device to wake pc. Try disabling all that jazz.
4. Reboot and try the shortcut.
My System SpecsSystem Spec
01 Feb 2010   #15
Joan Archer

Windows 10 64bit/Windows 10 64bit/Windows 10 64bit

I think if it were mine I would be taking it back to where you bought it, you say you've only had it for a week and it's been like this since unpacking it.

To my mind that says it is faulty and needs returning for a machine that works, as it should.
My System SpecsSystem Spec
02 Feb 2010   #16

Windows 7 Ultimate 64-bit

Sorry for the delay in posting, I was out of town on Monday.

Tews - Thanks for responding. I have completely re-installed Windows and that did not change anything.

Fantail - I went to the EVGA website; and, I am using the most current BIOS. I am using an older USB keyboard and mouse. So, I went through device manager to disable those as well as anything else that was waking the computer. The keyboard and mouse were the only ones that were checked, so I unchecked those. I tried to shutdown and the computer restarted right away, as usual. Next, I went into the BIOS. I did not find anything about 'wake on LAN'. But, under the integrated peripherals menu - onboard device, I saw the TI 1394 setting (Firewire). I have read about some people having problems with their Firewire, so I disabled this. On that same 'onboard device' page, I saw Realtek GigaLan LAN1 and LAN2 - they were both on automatic and neither said anything about wake on LAN; so, I left those alone. Lastly, on that same page, was Realtek Lan PXE Boot ROM, it was already disabled, so I left it alone. I looked through the other menus and all I could find that may possibly be 'wake on LAN' was under the Power Management Setup Menu. I found wake-up by PCI card to be enabled, I disabled it. I do not know how to create the shortcut - Shutdown -s -t 00. Next, I tried to shutdown from Windows and it worked! In fact, it has worked three times so far, even after I rechecked my mouse and keyboard under device manager. In the past, I have had changes work a time or two and then, for whatever reason, switch back to the restarting. But, for now, this is working! Thank you to everyone that has come to help me, I appreciate it.
My System SpecsSystem Spec
02 Feb 2010   #17

Windows 8.1 Pro RTM x64

Glad to hear that you have resolved your problem. The cause of some problems is much easier than others, and some are simply ellusive. Here's a link for Shut Down Windows Shortcut
My System SpecsSystem Spec

 Computer restart issue for Tews/anyone that will help

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