CPU usage is abnormal, sometimes reach 100% when idle

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  1. Posts : 7
    windows seven
       #1

    CPU usage is abnormal, sometimes reach 100% when idle


    hello all.. thiz is my first post n my first thread.. i'm sorry if there is a lot of mistaken word.. coz my english language are not good enough..

    i'm using windows 7 ultimate and KIS 2010...
    everything going good until last night disaster..
    when i'm exit from Modern Warfare II games, everything become so lag and i'm also forget to close Opera 10 which is still active with a lot tabs when i'm playing that games..

    when i'm check the sidebar gadget, the 4 cores are in 100% usage.. there is no application that active, the condition on that time is idle.. then i'm restarted the PC which is still shows that problem..


    so far i have been doing this:
    - turn off background process that unused
    - turn off the side bar
    - set visual style tu best performance

    but my system is still abnormal.. there is still high cpu usage activity when idle..

    this is the performance Screenshot when idle :
    CPU usage is abnormal, sometimes reach 100% when idle-performance.jpg

    Process Screenshot :
    CPU usage is abnormal, sometimes reach 100% when idle-process.png

    HijackThis log files..
    Code:
    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 1:12:30 AM, on 2/17/2010
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal
     
    Running processes:
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
    C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
    C:\Windows\System32\Ctxfihlp.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files\Unlocker\UnlockerAssistant.exe
    C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
    C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
    C:\Program Files\Creative\Volume Panel\VolPanlu.exe
    C:\Program Files\Internet Download Manager\IDMan.exe
    C:\Windows\SYSTEM32\CTXFISPI.EXE
    C:\Program Files\USB Safely Remove\USBSafelyRemove.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Internet Download Manager\IEMonitor.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\explorer.exe
    C:\Windows\system32\taskmgr.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtblfs.exe
    C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
     
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
    O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
    O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
    O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
    O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
    O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe"
    O4 - HKLM\..\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
    O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Volume Panel\VolPanlu.exe" /r
    O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
    O4 - HKCU\..\Run: [USB Safely Remove] C:\Program Files\USB Safely Remove\USBSafelyRemove.exe /startup
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ie_banner_deny.htm
    O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
    O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
    O13 - Gopher Prefix: 
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
    O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
    O23 - Service: Acronis OS Selector Reinstall Service (AcronisOSSReinstallSvc) - Unknown owner - C:\Program Files\Common Files\Acronis\Acronis Disk Director
     
    \oss_reinstall_svc.exe
    O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
    O23 - Service: Acronis Nonstop Backup service (afcdpsrv) - Acronis - C:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
    O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
    O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\Windows\system32\astsrv.exe
    O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
    O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
    O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - K:\G A M E Z\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher
     
    \FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 
     
    32\IDriverT.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
    O23 - Service: @C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Program Files\TuneUp Utilities 
     
    2010\TuneUpDefragService.exe
    O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
    O23 - Service: USB Safely Remove Assistant (USBSafelyRemoveService) - Unknown owner - C:\Program Files\USB Safely Remove\USBSRService.exe
     
    --
    End of file - 9668 bytes
    pliss help me.. what should i do?? i'm really miss my "healthy" PC..
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome!

    Try doing a virus scan with Malwarebytes. That is one symptom malware shows sometimes.
      My Computer


  3. Posts : 7
    windows seven
    Thread Starter
       #3

    [B said:
    Jonathan_King[/B]]Welcome!

    Try doing a virus scan with Malwarebytes. That is one symptom malware shows sometimes.
    thx bro for the reply.. :) i have download and scans with the last update of malwarebytes.. the results is clean..

    what can i do next?
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    You can try a System Restore to a point before the troubles.
      My Computer


  5. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #5

    In cases like that I run Process Explorer and try to find the culprit. If you click on CPU on the top, all processes using a lot of CPU time will appear on the top. Then you can hover over them to see what they are - you can also right click on the processes and go to "Properties". That will give you more info regarding the process in question.
    Once you identified the process(es), post the result and we'll see what can be done.
      My Computer


  6. Posts : 347
    windows 7 64 bit premium
       #6

    never had this but heard that a maleware problem cold be the cause ,a program trying to start but then stops and starts again,,confusing you cpu..try maleware bytes its free and finds things others miss ,good luck
      My Computer


  7. Posts : 7
    windows seven
    Thread Starter
       #7

    [B said:
    Jonathan_King[/B]]You can try a System Restore to a point before the troubles.
    unfortunately, i have been turn off the system restore..

    [B said:
    whs[/B]]In cases like that I run Process Explorer and try to find the culprit. If you click on CPU on the top, all processes using a lot of CPU time will appear on the top. Then you can hover over them to see what they are - you can also right click on the processes and go to "Properties". That will give you more info regarding the process in question.
    Once you identified the process(es), post the result and we'll see what can be done.
    the largest process that eats my CPU usage is explorer.exe when idle.. i have no idea what i should to do..
    https://www.sevenforums.com/attachmen...1&d=1266416378


    sinbin said:
    never had this but heard that a maleware problem cold be the cause ,a program trying to start but then stops and starts again,,confusing you cpu..try maleware bytes its free and finds things others miss ,good luck
    i have tryin this.. but the result, there isnt infected files..
    Attached Thumbnails Attached Thumbnails CPU usage is abnormal, sometimes reach 100% when idle-process-xp.png  
    Last edited by geeksindrome; 17 Feb 2010 at 09:48.
      My Computer


  8. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #8

    That is a little unusual. Right click on that explorer.exe and go to Properties. There look at the threads button, highlight the busy one and click on the Module button. Maybe we can learn something.
      My Computer


  9. Posts : 7
    windows seven
    Thread Starter
       #9

    whs said:
    That is a little unusual. Right click on that explorer.exe and go to Properties. There look at the threads button, highlight the busy one and click on the Module button. Maybe we can learn something.
    yeah.. its so unusual..

    ok here is the screen when idle.. (its so weird, even its idle it use 25% of processor)
    https://www.sevenforums.com/attachmen...1&d=1266426838


    and this is the SS when the unusual conditions happen..
    https://www.sevenforums.com/attachmen...1&d=1266426838

    please help me.. im gonna crazy. im so frustated..
    Attached Thumbnails Attached Thumbnails CPU usage is abnormal, sometimes reach 100% when idle-process-anomaly-when-idle.png   CPU usage is abnormal, sometimes reach 100% when idle-process-anomaly.png  
      My Computer


  10. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #10

    Not good. That csrss.exe could very well be a trojan. See here ( csrss.exe - csrss - Process Information ). For starters I would run every scanner in sight - especially MSE, Superantispyware, Malwarebytes, etc. Maybe they can pick it up.

    Since I assume that you do not image your system on a regular basis (which is a BIG mistake), you may have to reinstall the system from scratch. A bad infection may, or may not be resolved by the scanners.
      My Computer


 
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