HELP REQUIRED PLEASE!! WIN 7 64 bit system

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  1. Posts : 11,840
    64-bit Windows 8.1 Pro
       #11

    Have you tried updating DirectX?
      My Computer


  2. Posts : 171
    Windows 7 64 bit
    Thread Starter
       #12

    Tried to zip the files using Winrar but have a message saying access is denied!

    Please bear with me as i am a total Novice with these things as am sure you can tell..

    I use my software but have never really touched on IT things before....
      My Computer


  3. Posts : 11,840
    64-bit Windows 8.1 Pro
       #13

    goto c:/windows/minidump... right click on the .dmp file... select send to .. select compressed zip folder ... attach it to next post.. hope this helps..
      My Computer


  4. Posts : 171
    Windows 7 64 bit
    Thread Starter
       #14

    Hi, there are seven minidump files but constantly receive access denied when i try to compress them or even just one of them....
      My Computer


  5. Posts : 11,840
    64-bit Windows 8.1 Pro
       #15

    Take ownership of the files then try... Take Ownership Shortcut
      My Computer


  6. Posts : 29
    Windows 7 Ultimate x64
       #16

    The error during compression is most likely due to the fact that the location (c:\Windows ...) is not writable (UAC or Standard User).
    Copy the minidump to your desktop and then compress it.
      My Computer


  7. Posts : 171
    Windows 7 64 bit
    Thread Starter
       #17

    Installed take ownership and still nothing, wont allow access

    Minidump files copied to desktop but still denying access for compression
      My Computer


  8. Posts : 29
    Windows 7 Ultimate x64
       #18

    Well that's odd .. may I suggest you use a location other than the C drive. Or use another zip utility.
      My Computer


  9. Posts : 171
    Windows 7 64 bit
    Thread Starter
       #19

    The entire system has behaved oddly from day one! lol

    I really need a break from this I think, have been working on it for 56 hours with only 3 hours sleep, i really would welcome any further suggestions, as i say there are seven minidump folders on there.... i also cant turn on windows defender, it says that i dont have the rights to???

    Is there somewhere i should set up and confirm my administrator rights???
      My Computer


  10. Posts : 171
    Windows 7 64 bit
    Thread Starter
       #20

    OK, did something with file sharing and it seems to have allowed me to compress, i will try and attach here
      My Computer


 
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