Back up not completing

dennis7490 said:

Hi,

I'm new here, and not very technically savvy, so bear with me.

I'm trying to back up my files on an external hard drive with 80 GB of space. I erased all previous back ups.

1 - for some reason there is still about 23 GB of space being taken up by ???? I don't know what.

2 - when i try to do a full back up it does not complete. I know i don't have 80 Gb of material on this computer, so why doesn't it complete.

Is there a "tutorial" i can go to that will guide me through the proper clearing of the info on the external hard drive, and then walk me through the proper way to back up all my files using windows 7?

thanks,

Dennis

Hi, if you've deleted all your stuff off of your external drive but there is still a lot of space being taken up, that would suggest to me that you need to empty the recycling bin.

Hopefully this will solve your problem.

To make a complete system image look at Backup User and System Files
To restore that system image to your computer look at System Image Recovery

You probably knew how to do both of these things but I thought I'd make sure.

I you have any questions feel free to ask.

Oli

If you want that external drive clean, then click "format"

Hi, unfortunately the built in imaging software doesn't support incremental backups.

Yes your PC does have to be on at 3AM for it to work.

I will post later with a full solution.

Oli

If you want to start doing incrimental backups I would recommend using a third party program such as Comodo backup (http://backup.comodo.com/, free).

Incremental backups add only changed and newly created files to your backup so it is much more space efficient and much faster than non incrimental backups.

If you have any questions please ask.

Oli

If Comodo's not working for you try Freebyte Backup. (Freebyte Backup)

Its interface isn't as nice but it'll do the job.

Oli