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Windows 7: Oh no its worse! Help!

18 Jun 2010   #11
Thorsen

Win7 Home Premium 64x
 
 

Do you have the installation disc for Win7? if so, you can do the following things to try and restore your system:

Startup Repair

If that doesn't help, then you can try to disable the services in MSconfig and see if you can get into Windows long enough to do this:
Repair Install

Otherwise, if neither of these are working, I think your only other option is to do a custom install. If you do, dont format the drive, you will loose your files.
Custom Install Windows 7


If you do the installation right, your files from your previous installation will be in a Windows.old folder which you can then insert back into your new installation. You will need to re-install all of your programs though: Windows.old folder - Restore into a new installation


My System SpecsSystem Spec
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18 Jun 2010   #12
WES007

WINDOWS 7
 
 

thanks I will...I do have a question what are good protection programs...cause the ones I have ...

super anti free
and Microsoft essentials are not cutting it
My System SpecsSystem Spec
18 Jun 2010   #13
tea

Windows 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by WES007 View Post
thanks I will...I do have a question what are good protection programs...cause the ones I have ...

super anti free
and Microsoft essentials are not cutting it
I recommend only one antivirus, because having two can sometimes cause trouble. MSE is fine for a lot of folks. Some people around here prefer MalwareBytes and Spybot Search and Destroy.
My System SpecsSystem Spec
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18 Jun 2010   #14
Thorsen

Win7 Home Premium 64x
 
 

Quote   Quote: Originally Posted by WES007 View Post
Quote   Quote: Originally Posted by Thorsen View Post
If you are able to get to the safe mode, you can set MSConfig to run next boot with limited startup.

edit: Just saw your post. sorry to hear
have NO clue what the means...sorry. what does that do?
The MSConfig can be set to startup with only the essential things needed for OS. there should be a tab or button that says either limited services or diagnostic startup mode. you can set this in Safe-mode (if you have time to get to the msconfig) and when you restart, you will start in normal windows, but without any of your programs running at startup.

Edit: I think Diagnostics is interactive. it runs during startup to give you the option of what you want to enable.
My System SpecsSystem Spec
18 Jun 2010   #15
WES007

WINDOWS 7
 
 

Quote   Quote: Originally Posted by Thorsen View Post
Quote   Quote: Originally Posted by WES007 View Post
Quote   Quote: Originally Posted by Thorsen View Post
If you are able to get to the safe mode, you can set MSConfig to run next boot with limited startup.

edit: Just saw your post. sorry to hear
have NO clue what the means...sorry. what does that do?
The MSConfig can be set to startup with only the essential things needed for OS. there should be a tab or button that says either limited services or diagnostic startup mode. you can set this in Safe-mode (if you have time to get to the msconfig) and when you restart, you will start in normal windows, but without any of your programs running at startup.

Edit: I think Diagnostics is interactive. it runs during startup to give you the option of what you want to enable.
I want to say thank-you for thw help. I got to safe mode with prompt I then msconfig that let me chose diagnostic start up...and the same thing is happening. I may have to find my disk...which sucks. I just moved....
My System SpecsSystem Spec
18 Jun 2010   #16
Thorsen

Win7 Home Premium 64x
 
 

no problem. we are all here to help. If you have to do an install follow my advice about custom install so you dont loose all your data. it will put it in a windows.old folder so you can recover it.

I dont know if a completely clean install (with formating the HardDrive) is necessary in this case, but once you have your data, back it up to another place like USB flash drives or invest in an external harddrive, they are great for backing-up your data. Once your data is backed up to an 2ndary location, if you see problems, you can do a clean install.

If your not really worried about the data on your machine, then do a clean install.
My System SpecsSystem Spec
18 Jun 2010   #17
gregrocker

 

Use the drivers given by the Win7 installer unless performance dictates otherwise, or there are missing drivers.

Did you ever get into msconfig>Startup in Safe Mode to disable the Fences program as it sounds like a poss culprit?

I would run a Repair Install (linked earlier) from the desktop first because it might not be necessary to clean reinstall.

But if you think you are infected then you need to clean the HD before reinstalling: Disk - Clean and Clean All with Diskpart Command To access the Command Line in Win7 DVD, select Repair My Computer on second screen, then click through to Recovery Tools list. You might also try System Restoring to your earliest restore point there.
My System SpecsSystem Spec
18 Jun 2010   #18
WES007

WINDOWS 7
 
 

Hi I just got back home to try and handle this I am so upset about the customer experience I had with Microsoft....it was the worse. I just wanted to know if I need my product key. I did an online upgrade I can't fins the key I can't keep explorer up long enough to get it. I unstalled fences. I went to safe mode it still crashes I can't get out of safe mode...I'm so frustrated I'm ok my Droid phone cause I know can't get to the internet
My System SpecsSystem Spec
18 Jun 2010   #19
Thorsen

Win7 Home Premium 64x
 
 

hmm. I know you can get the key off the computer using a 3rd party software, but you have to be in Windows to Run it and use it. Did you not get a product key in the email for the download?
My System SpecsSystem Spec
18 Jun 2010   #20
WES007

WINDOWS 7
 
 

I have been searching for the last hour...nothing. I cnt keep exporter up long enough to run the disk for repairs
My System SpecsSystem Spec
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 Oh no its worse! Help!




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