Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: W7 Home Premium Freeze/Not Responding ALL programs

04 Jul 2010   #1
Joe Geronimo

W7 Home Premium
W7 Home Premium Freeze/Not Responding ALL programs

My Windows 7 Home desktop is only 6 months old. About 3 weeks ago, it started freezing progams with the message of (Not Responding). They would remain frozen anywhere from 10 seconds to 5 minutes. During this time, the mouse is NOT frozen and am able to select other windows and start menu, but if selecting another program or window typically has a the same delay/freeze/no operation (if opening new program, etc). Also, the CTL+ALT+DEL is either non-functional during this time, or is just as delayed as the programs currently frozen. The Task Manager will finally appear, but this is after the other open programs have unfrozen, as well.

So far, I have done the following:

> Ran the desktop in CLEAN BOOT - no effect

> Retored the desktop back to a previous date before the problem began - no effect

> Reset the desktop back to Factory Default - no effect

> Only have one (1) AV program (MS Security Essentials)

> I have opened the Device Manager, selected and updated all drivers of devices installed. All said were up-to-date. I then uninstalled and re-installed my graphics driver (just to see) - no effect

> I have set the Power Option to HIGH PERFORMANCE as I have heard others claim this fixed their problem - no effect

> I have taken the desktop to my retailer who checked for Hardware/Software conflicts/issues - no issues were found.

> I have turned off the Aero effect. Set back to Win7 Basic. - no effect

> I have completed and continue to be up-to-date with Windows Update - no effect

I'm sure there is more I have already tried, but am probably drawing a blank at this point.

My major question is -- why did the desktop run fine for 6 months, then all of a sudden have these issues? If it was something I had installed, downloaded or had a virus/malware, it would have been wiped during the re-install of the OS and/or the support technicians would have found issues left behind (is what they claimed).

Anyone have any resolutions/suggestions besides what I have already mentioned above?


My System SpecsSystem Spec
04 Jul 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Sounds like memory.

Download and use this for 6 runs. If you can check each ram stick separately

Guide to using Memtest86+
My System SpecsSystem Spec
15 Aug 2010   #3

Windows 7

It isn't memory. I only need 512 mb, as I don't do any more now than 10 years ago. In terms of multitasking. But the computer came with 4 GB, and a large graphics card I don't use. I am not a gamer. The problem started today. It is like a beached whale, everything is not responding but if I let it go, it probably will after 5 minutes. It acts like memory, but that seems impossible.

Itunes doesn't need that much to operate, and it won't run right with nothing else even running.
My System SpecsSystem Spec

15 Aug 2010   #4

Windows 10 Pro x64

If one app hangs while all others work, thread 0 in that app is blocked (on something), which causes the UI to no longer respond to mouse events, repaint requests, etc., which makes it appear hung (it's still running, but the thread that's running the message pump for that process that handles all of these sorts of events is waiting on something else, so it can't handle any more updates until that "something else" finishes and unblocks thread 0). What you want to do in that case is to open task manager, find the application that is hung on the "applications" tab, and right-click it and select "go to process". This will take you to the "processes" tab, with a particular .exe highlighted (the one that corresponds to the hung application). Right-click on that .exe in the list, and select "create dump file" to dump the hung process out to a .dmp file in your %tmp% directory. Compress that file and then upload it somewhere we can all download it, and we can probably give you some insight as to what's happening. Again, if it's just one app is hung, while all others running while this app is misbehaving continue to work just fine, the likelihood this is a hardware problem is nil. Get a dump, and we can very likely tell you what is happening.
My System SpecsSystem Spec
15 Aug 2010   #5

Windows 7

On mine the Task Manager also fails to respond.
My System SpecsSystem Spec
15 Aug 2010   #6


Did you actually test the memory, which is the only way to know for sure?

If you don't want to download and burn to CD the superior memtest86 to run 5-6 passes, then use the built-in Windows Memory Diagnostic Test. Memtest86 - Download Page.URL

It sounds to me like you need a clean reinstall of a bloated corrupted factory OEM install. Do you have the install DVD or can you borrow one for your version to clean install using Product Key on the COA sticker attached to machine? Clean Install Windows 7 - Windows 7 Forums.URL

Until you are ready to do that, run sfc /scannow as Administrator by typing CMD in Start search box then rightclick result at top to Run As Admin, type sfc /scannow into box.

Next consider a Repair Install - Windows 7 Forums.URL
My System SpecsSystem Spec
15 Aug 2010   #7

Windows 7

I bought Windows 7 about 6 months ago to upgrade over the Vista. Sadly, it sucks the same as Vista. I heard it was like XP, and that is not the case. Anyway, I reinstalled Windows 7 without updates. I read the security features were holding it up, and I did a huge download at Microsofts suggestion on security. The memo said it was holding things up to check. Whatever the deal, it is working. Also, I couldn't restore to an earlier point. It said I had no restore point.
My System SpecsSystem Spec
15 Aug 2010   #8


An Upgrade over Vista is an inferior install which imports any corruption from Vista. You need to clean reinstall.
My System SpecsSystem Spec

 W7 Home Premium Freeze/Not Responding ALL programs

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 Home Premium: Please help...Programs Will Not Update
For the past couple months I've noticed something odd on my PC. Programs that need updating (Windows, nVidia, MSE, etc.) will not download any updates. I click the update buttons in these programs and it starts the progress bar, but then after a few minutes it says it cannot download any updates. I...
General Discussion
Windows 7 Home Premium: Please help...Programs Will Not Update
Hi everyone. For the past couple months I've noticed something odd on my PC. Programs that need updating (Windows, nVidia, MSE, etc.) will not download any updates. I click the update buttons in these programs and it starts the progress bar, but then after a few minutes it says it cannot...
System Security
Windows 7 Home Premium - not responding -can't get into safe mode etc
Hi, I'm having many problems on my HP p6-2100 desktop running Windows 7 Home Premium now, the programs like Internet Explorer 9.0.8112.16421, Excel, is more and more often become not responding, tried System Restore but failed, showing "The restore point was damaged or was deleted during the...
General Discussion
& Home Premium random freeze (No BSOD). Brand new PC!
Greetings, and thanks for this forum! Please help! I have searched this and onther sites including Microsoft and I am able to find alot of complaints about this but no real documented fixes. The problem: the machine will randomly go dormant. It might stay up for 30 minutes, it may last for 2 days....
BSOD Help and Support
Programs freeze/(Not Responding), but no BSOD
Okay, I have Windows 7 64-bit (I believe it's just the Home Edition). I have an hp laptop. I've had this computer for less than a year. My main problem is that within the last few days, everything I run is very slow, and in the title bar, Ill keep getting the (Not Responding) message, and the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:31.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App