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Search: Posts Made By: naturalp
Forum: General Discussion 17 Feb 2015
Replies: 62
Views: 6,195
Posted By naturalp
Oh that's wonderful - Thank you and thank you...

Oh that's wonderful - Thank you and thank you Microsoft.. if they'd written that in English I might have understood!!!! bye - problem solved!
Forum: General Discussion 16 Feb 2015
Replies: 62
Views: 6,195
Posted By naturalp
Hi Greg - its called Windows 7 Edition integrale ...

Hi Greg - its called Windows 7 Edition integrale (on the dvd) on the invoice it says Win Ult 32 bit/64 bit French Direct DVD - last time I tried to ring customer service they didn't want to...
Forum: General Discussion 16 Feb 2015
Replies: 62
Views: 6,195
Posted By naturalp
Bugger

So at last it arrived - my new windows 7 from Microsoft - in... French!!!!!!!!!!!!!!!!!!!! - If I fill everything in in English you would think they would send it in English.. but no.. because I live...
Forum: General Discussion 16 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Hi Greg, So there is no customer services.. but...

Hi Greg, So there is no customer services.. but sales finally helped and if you go to How to Tell - Home (http://www.howtotell.com) and go down the page you can report counterfit copies there!!! So...
Forum: General Discussion 13 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Thank you Greg, On Tuesday I can ring again to...

Thank you Greg, On Tuesday I can ring again to try to get some sense out of Microsoft.. or perhaps Monday afternoon... Will keep in touch and let you know.
Forum: General Discussion 13 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Sorry greg but nothing at all would install in...

Sorry greg but nothing at all would install in the way of updates once the key was bad.. so I could not uninstall or download and reinstall until I had the new key. I did work with you with...
Forum: General Discussion 13 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
So Its all back to normal now. I have a new key...

So Its all back to normal now. I have a new key from a reputable vendor (as was the last one) and I have fixed my net framework version 4.5 by downloading a tool from microsoft - I must say that...
Forum: General Discussion 10 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Yes I rang the UK number which of course must...

Yes I rang the UK number which of course must have gone through to the USA and to the technical department - seemed the most likely .. and no I didn't get his name but he wasn't bothered at all...
Forum: General Discussion 10 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Ok so I rang them and was told that I could...

Ok so I rang them and was told that I could contact someone about the product but had to ring their legal team in the USA - there is no department in Europe who can help. As for the current issues...
Forum: General Discussion 10 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Yes I do but I have to use my computer for my...

Yes I do but I have to use my computer for my business all the time and that's why I've bought the new copy of win 7 for the key. I will ring microsoft today but I still have a problem with net...
Forum: General Discussion 09 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Hi gregrocker, no I haven't called them but will...

Hi gregrocker, no I haven't called them but will tomorrow.. it kinda took up most of my day and we're a horse breeding farm so I had a lot of work to do after 4 hours with chatty support! - I am...
Forum: General Discussion 09 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
I've ordered a new full package of win 7 pro so...

I've ordered a new full package of win 7 pro so that might solve my problems but just to say that I tried installing a program which wouldn't install before the reinstall of win7 and it works - so we...
Forum: General Discussion 09 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
I haven't any virus's or spyware .. just ran both...

I haven't any virus's or spyware .. just ran both applications..
Forum: General Discussion 09 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Hi yes I have those so am running Malware now but...

Hi yes I have those so am running Malware now but this was the url... Chat with an Answer Tech (http://www.microsoft.com/surface/en-us/support/contact-us/chat) isn't this microsoft?
Forum: General Discussion 09 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
I don't have legit support from Microsoft.. that...

I don't have legit support from Microsoft.. that ran out a long time ago - I just went to the microsoft assistance chat line and a technician logged in. He said if they couldn't sort it this time...
Forum: General Discussion 09 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
yes after 3 hours with remote assistance the...

yes after 3 hours with remote assistance the support man Alfred Boo decided the computer need to complete an update but the key is definately bad so I have to buy another apparently.. after 3 hours...
Forum: General Discussion 09 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Ah ha I have managed to get hold of someone.....

Ah ha I have managed to get hold of someone.. will keep you informed
Forum: General Discussion 09 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
HI - I have tried to get support from microsoft...

HI - I have tried to get support from microsoft but have no idea where to go - there isn't a place to report counterfit programs.. or request support unless you pay for it and if I go to enter my...
Forum: General Discussion 09 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Yes I have the COA and the receipt via paypal I...

Yes I have the COA and the receipt via paypal I believe... so perhaps I will contact support today - hope they are quick
Forum: General Discussion 08 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
I will see what happens in the morning.. if...

I will see what happens in the morning.. if nothing then I will see if I can contact Microsoft customer service. It was a german company in fact who the operating system came from ..
Forum: General Discussion 08 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
thank you that's great!

thank you that's great!
Forum: General Discussion 08 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
No I haven't published it before but I just tried...

No I haven't published it before but I just tried to activate it and its been blocked by microsoft. I bought the cd from the company that made the pc up for me in the UK. The pc came unloaded as I...
Forum: General Discussion 08 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Thank you for deleting the key! I was in the...

Thank you for deleting the key! I was in the middle of a reboot. so first how do I activate it? I have no idea.. and can I just uninstall net framework 4.5 and then ask windows to update via the...
Forum: General Discussion 08 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Product Key : [removed by admin] Validity ...

Product Key : [removed by admin] Validity : Valid Product ID : XXXXX-842-0749744-85984 Activation ID : e838d943-63ed-4a0b-9fb1-47152908acc9 Edition Type : Professional Description...
Forum: General Discussion 08 Dec 2014
Replies: 62
Views: 6,195
Posted By naturalp
Gregpro thanks so much - I went through the...

Gregpro thanks so much - I went through the install instructions again and realised I might not have been logged on properly as admin so this time it worked.. sort of.. first it didn't ask me to put...
Showing results 1 to 25 of 36

 
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