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Search: Posts Made By: DonnaB
Forum: System Security 22 Jul 2018
Replies: 6
Views: 1,185
Posted By DonnaB
Hi ausguerila...

Hi ausguerila (https://www.sevenforums.com/members/ausguerila.html),

We can't answer that till you give us something to work with here.

Did you scan your system with your resident AV or with...
Forum: Windows Updates & Activation 04 Mar 2018
Replies: 38
Views: 2,923
Posted By DonnaB
Ok. To be completely honest, I would disconnect...

Ok. To be completely honest, I would disconnect that laptop from the internet till that rootkit has been removed. If I remember correctly, back in 2013 a group of good guys that was lead by...
Forum: Windows Updates & Activation 03 Mar 2018
Replies: 38
Views: 2,923
Posted By DonnaB
torchwood flyinphill I am so sorry that...

torchwood
flyinphill

I am so sorry that my tag was overlooked. My mind has been beside itself here lately.

Torchwood, you are correct. There are files associated with the zeroaccess rootkit...
Forum: System Security 15 Feb 2018
Replies: 2
Views: 755
Posted By DonnaB
Hi bej, My apologies for the delayed...

Hi bej,

My apologies for the delayed response....

Which browser do you use? Do you get the same result when you try another browser?

Beings this is happening on Yahoo! Finance only, I...
Forum: System Security 10 Jan 2018
Replies: 9
Views: 2,024
Posted By DonnaB
Hi Life2Live, Microsoft Safety Scanner is a...

Hi Life2Live,

Microsoft Safety Scanner is a limited time scanner. If it was downloaded more than 10 day ago you will need to delete the copy you have and download a fresh copy. Not sure if this...
Forum: System Security 17 Dec 2017
Replies: 13
Views: 2,553
Posted By DonnaB
Windows Defender was released with Windows Vista...

Windows Defender was released with Windows Vista and Windows 7, serving as their built-in antispyware component, so it's purpose is to remove spyware. To get rid of or check for viruses and other...
Forum: System Security 08 Dec 2017
Replies: 14
Views: 2,584
Posted By DonnaB
Hi simonc8, You said you ran various malware...

Hi simonc8,

You said you ran various malware detection programmes. Which ones did you run?

Could you grab a screen shot of this ad that pops up that includes the link and attach in reply? ...
Forum: System Security 22 Nov 2017
Replies: 6
Views: 1,225
Posted By DonnaB
@Layback Bear...

@Layback Bear (https://www.sevenforums.com/members/layback-bear.html) ~

That thought had crossed my mind. It is those who lack the knowledge of safety that must be considered. You can't make...
Forum: System Security 20 Nov 2017
Replies: 6
Views: 1,225
Posted By DonnaB
Don't blame it on Norton, blame it on Mozilla...

Don't blame it on Norton, blame it on Mozilla FireFox. They have decided that many legacy add-ons are not good enough for the security of their users so they have disabled many and are no longer...
Forum: System Security 20 Nov 2017
Replies: 23
Views: 3,496
Posted By DonnaB
Hi everybody, For the record, if I am not...

Hi everybody,

For the record, if I am not mistaken, MBAM3 is not an AV unless you have the paid version like Lady Fitzgerald has, otherwise it does not run in realtime and is only a second hand...
Forum: System Security 04 Nov 2017
Replies: 12
Views: 3,235
Posted By DonnaB
Hi wiskerluv, I do apologize for the delay....

Hi wiskerluv,

I do apologize for the delay. I am not sure how I overlooked the email notification that you had replied 3 days ago, but I did.

I need for you to move FRST.exe from the following...
Forum: System Security 31 Oct 2017
Replies: 12
Views: 3,235
Posted By DonnaB
I know how frustrating this is for you, but...

I know how frustrating this is for you, but please do not give up. The length of the logs is why we need to attach the logs, not copy paste them into the reply box. We can even compress the logs...
Forum: System Security 30 Oct 2017
Replies: 12
Views: 3,235
Posted By DonnaB
Yes, please attach the logs. FRST scans the...

Yes, please attach the logs. FRST scans the registry and file system where malware attacks. I want to rule out the possibility that you are infected with the Smart Service rootkit which blocks the...
Forum: System Security 29 Oct 2017
Replies: 12
Views: 3,235
Posted By DonnaB
Hi wiskerluv, Welcome to SevenForums! :) ...

Hi wiskerluv,

Welcome to SevenForums! :)

Let's check for a rootkit.



First of all, the procedures we are about to perform are specific to your problem and should only be used on this...
Forum: System Security 25 Oct 2017
Replies: 14
Views: 2,293
Posted By DonnaB
Hi johnblood, Those mysterious files and...

Hi johnblood,

Those mysterious files and folders are a result of the CyberReason RansomFree program that you have installed. See here...
Forum: System Security 15 Sep 2017
Replies: 6
Views: 2,041
Posted By DonnaB
Excellent! I love success stories. Nothing better...

Excellent! I love success stories. Nothing better than having friends who know their way around the computer. I am sure she will remember this experience for a long time coming. Please tell her to...
Forum: System Security 15 Sep 2017
Replies: 6
Views: 2,041
Posted By DonnaB
Hi TrustMe, Sorry to hear about your friends...

Hi TrustMe,

Sorry to hear about your friends computer. This is one of the oldest tricks in the book and so many people fall for it.

I agree that this type of ransomeware is not the type that...
Forum: System Security 10 Sep 2017
Replies: 14
Views: 3,602
Posted By DonnaB
You're welcome, Fmik. Truly my pleasure. :) ...

You're welcome, Fmik. Truly my pleasure. :)

If you want me to take the time to review the FRST.txt and Additions.txt logs that Farbar Recovery Scan Tool generated to check for residual files left...
Forum: System Security 08 Sep 2017
Replies: 5
Views: 1,415
Posted By DonnaB
Deane, That Unknown Account is perfectly...

Deane,

That Unknown Account is perfectly fine. To verify for you, I found this...
Forum: System Security 08 Sep 2017
Replies: 7
Views: 1,543
Posted By DonnaB
This is a false positive. Only Windows Defender,...

This is a false positive. Only Windows Defender, Microsoft Security Scan and Microsoft Security Essentials detects it as malicious, meaning "someone" (and we all know who that is) needs to update...
Forum: System Security 05 Sep 2017
Replies: 14
Views: 3,602
Posted By DonnaB
Alejandro85, It is not my intention to...

Alejandro85,

It is not my intention to battle wits with you nor prove you wrong in any way. I do respect your opinion, and in the worst case scenario I do agree with you, but to prevent undue pain...
Forum: System Security 05 Sep 2017
Replies: 14
Views: 3,602
Posted By DonnaB
Performing a complete reinstall of the Operating...

Performing a complete reinstall of the Operating System seems a bit extreme, don't you think Alejandro85 (https://www.sevenforums.com/members/alejandro85.html)? Malwarebytes quarantined the rogue...
Forum: System Security 02 Sep 2017
Replies: 14
Views: 3,602
Posted By DonnaB
I got it, Fmik. Thank you for uploading the log. ...

I got it, Fmik. Thank you for uploading the log.

I am going to have you scan with the following tool as well, just to see if there is anything that might have been overlooked.

Please download...
Forum: System Security 02 Sep 2017
Replies: 14
Views: 3,602
Posted By DonnaB
Hi Fmik, The TotalAv.exe file that...

Hi Fmik,

The TotalAv.exe file that Malwarebytes found and quarantined is a rogue program.

That support call number that is popping up could be the result of an adware extension that was...
Forum: System Security 20 Feb 2017
Replies: 9
Views: 1,211
Posted By DonnaB
Hi Dave, No sense in downloading and running...

Hi Dave,

No sense in downloading and running all those scans. A couple are not relevant to your problem and a couple just duplicate what the other does.

Please follow torchwood's instructions...
Showing results 1 to 25 of 151

 
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