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Forum: BSOD Help and Support 31 Dec 2010
Replies: 9
Views: 9,469
Posted By Conzy
Where can I find the option to change it in the...

Where can I find the option to change it in the system control panel?

And how do I find the .msu package? I selected to send the files to C:, it didn't specify any further?
Forum: BSOD Help and Support 31 Dec 2010
Replies: 9
Views: 9,469
Posted By Conzy
Thanks so much! I extracted all the files to C:,...

Thanks so much! I extracted all the files to C:, hopefully it'll all be alright now. If it does BSOD again, is turning the laptop off manually the only option? That's what I've been doing but I hear...
Forum: BSOD Help and Support 31 Dec 2010
Replies: 9
Views: 9,469
Posted By Conzy
Thanks so much! This may be a stupid question but...

Thanks so much! This may be a stupid question but where do I click on that link? I followed the "View and request hotfix downloads" and came to this:

Windows 7/WindowsServer 2008 R2 All...
Forum: BSOD Help and Support 31 Dec 2010
Replies: 9
Views: 9,469
Posted By Conzy
Thanks for the prompt reply! I've attached...

Thanks for the prompt reply!

I've attached the file required.

My Windows 7 is an OEM 64-bit Home Premium version.

I bought my laptop on Christmas day.

I have not re-installed the OS.
Forum: BSOD Help and Support 31 Dec 2010
Replies: 9
Views: 9,469
Posted By Conzy
[New Windows 7 Laptop] BSOD Kernel-Power Event ID 41 Task Category 63

Howdy.

I've had my laptop since Christmas Day and it has BSOD 3 times: today, on the 28th and the 29th. The Event Viewer tells me that the critical errors were Kernel-Power Event ID 41 Task...
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