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Search: Posts Made By: DonnaB
Forum: System Security 4 Weeks Ago
Replies: 6
Views: 1,395
Posted By DonnaB
Excellent! I love success stories. Nothing better...

Excellent! I love success stories. Nothing better than having friends who know their way around the computer. I am sure she will remember this experience for a long time coming. Please tell her to...
Forum: System Security 4 Weeks Ago
Replies: 6
Views: 1,395
Posted By DonnaB
Hi TrustMe, Sorry to hear about your friends...

Hi TrustMe,

Sorry to hear about your friends computer. This is one of the oldest tricks in the book and so many people fall for it.

I agree that this type of ransomeware is not the type that...
Forum: System Security 10 Sep 2017
Replies: 14
Views: 2,439
Posted By DonnaB
You're welcome, Fmik. Truly my pleasure. :) ...

You're welcome, Fmik. Truly my pleasure. :)

If you want me to take the time to review the FRST.txt and Additions.txt logs that Farbar Recovery Scan Tool generated to check for residual files left...
Forum: System Security 08 Sep 2017
Replies: 5
Views: 716
Posted By DonnaB
Deane, That Unknown Account is perfectly...

Deane,

That Unknown Account is perfectly fine. To verify for you, I found this...
Forum: System Security 08 Sep 2017
Replies: 7
Views: 831
Posted By DonnaB
This is a false positive. Only Windows Defender,...

This is a false positive. Only Windows Defender, Microsoft Security Scan and Microsoft Security Essentials detects it as malicious, meaning "someone" (and we all know who that is) needs to update...
Forum: System Security 05 Sep 2017
Replies: 14
Views: 2,439
Posted By DonnaB
Alejandro85, It is not my intention to...

Alejandro85,

It is not my intention to battle wits with you nor prove you wrong in any way. I do respect your opinion, and in the worst case scenario I do agree with you, but to prevent undue pain...
Forum: System Security 05 Sep 2017
Replies: 14
Views: 2,439
Posted By DonnaB
Performing a complete reinstall of the Operating...

Performing a complete reinstall of the Operating System seems a bit extreme, don't you think Alejandro85 (https://www.sevenforums.com/members/alejandro85.html)? Malwarebytes quarantined the rogue...
Forum: System Security 02 Sep 2017
Replies: 14
Views: 2,439
Posted By DonnaB
I got it, Fmik. Thank you for uploading the log. ...

I got it, Fmik. Thank you for uploading the log.

I am going to have you scan with the following tool as well, just to see if there is anything that might have been overlooked.

Please download...
Forum: System Security 02 Sep 2017
Replies: 14
Views: 2,439
Posted By DonnaB
Hi Fmik, The TotalAv.exe file that...

Hi Fmik,

The TotalAv.exe file that Malwarebytes found and quarantined is a rogue program.

That support call number that is popping up could be the result of an adware extension that was...
Forum: System Security 20 Feb 2017
Replies: 9
Views: 940
Posted By DonnaB
Hi Dave, No sense in downloading and running...

Hi Dave,

No sense in downloading and running all those scans. A couple are not relevant to your problem and a couple just duplicate what the other does.

Please follow torchwood's instructions...
Forum: System Security 31 Jan 2017
Replies: 1
Views: 1,090
Posted By DonnaB
Hi doubledenham, Welcome to SevenForums! :) ...

Hi doubledenham,

Welcome to SevenForums! :)

Since all the common fixes did not work, have a look at the minimum requirements for that game found here...
Forum: System Security 04 Dec 2016
Replies: 8
Views: 1,014
Posted By DonnaB
Hi HenriK37, Not sure what you mean by...

Hi HenriK37,



Not sure what you mean by the above. The only anti-virus software that Microsoft developed is Microsoft Security Essentials. Windows Defender is the resident (built in)...
Forum: System Security 30 Sep 2016
Replies: 45
Views: 5,481
Posted By DonnaB
Ah ha! That's a BIG +1 to you Callender. Very...

Ah ha! That's a BIG +1 to you Callender. Very good find!

@alexhob123,

Let us know when you get that sorted. :)
Forum: System Security 28 Sep 2016
Replies: 45
Views: 5,481
Posted By DonnaB
Ok. Dudette is back online. ;) And yep! That...

Ok. Dudette is back online. ;)

And yep! That is correct. What do you mean by you "just restarted via system restore"?

This very strange. Have you ever had BitDefender installed on this...
Forum: System Security 27 Sep 2016
Replies: 45
Views: 5,481
Posted By DonnaB
[/QUOTE] :roflmao: I prefer dudette, myself. ;)...

[/QUOTE]
:roflmao: I prefer dudette, myself. ;)

You have a bunch of plugins in Chrome that show No File. They can be removed by refreshing Google Chrome plugins cache as follows...



Type...
Forum: System Security 27 Sep 2016
Replies: 45
Views: 5,481
Posted By DonnaB
Hi alexhob123, Yes. Please do. I would...

Hi alexhob123,

Yes. Please do. I would rather be safe than sorry.

:)
Forum: System Security 26 Sep 2016
Replies: 45
Views: 5,481
Posted By DonnaB
Hi alexhob123, I have a feeling that...

Hi alexhob123,

I have a feeling that BitDefender is either hiding or the program was uninstalled and a driver left behind that is running at startup. To find out for sure I would appreciate if you...
Forum: System Security 25 Sep 2016
Replies: 45
Views: 5,481
Posted By DonnaB
Thank you for letting me know that the BDRepair...

Thank you for letting me know that the BDRepair was not able to fix the problem. This bit of information may help others in their quest for a solution. Please keep us informed... :)
Forum: System Security 25 Sep 2016
Replies: 45
Views: 5,481
Posted By DonnaB
Hi alexhob123, If the repair as instructed...

Hi alexhob123,

If the repair as instructed above is not successful, please follow the instructions found here (http://www.bitdefender.com/support/-1124.html) and download the BDRepair tool. Make...
Forum: System Security 19 Sep 2016
Replies: 6
Views: 721
Posted By DonnaB
Even if it were a keeper, I think that the IT...

Even if it were a keeper, I think that the IT dept should wipe the drive and reinstall. I certainly wouldn't want someone else's previous or personal data on any computer given to me for personal use...
Forum: System Security 09 Sep 2016
Replies: 6
Views: 688
Posted By DonnaB
From what I understand, you don't need freeware....

From what I understand, you don't need freeware. See Beginner: How To Create a Virtual Machine in Windows 7 Using Virtual PC...
Forum: System Security 09 Sep 2016
Replies: 6
Views: 688
Posted By DonnaB
Hi MajorFoley, I have to agree with...

Hi MajorFoley,

I have to agree with MoxieMomma. I do believe that if 1 file is infected with Ramnit, I am pretty sure all the files are tainted and of no use and the external should be destroyed....
Forum: Chillout Room 31 Jul 2016
Replies: 10
Views: 1,143
Posted By DonnaB
Sigh.... I feel like I lost a friend....

Sigh.... I feel like I lost a friend. http://www.picgifs.com/smileys/smileys-and-emoticons/sad/smileys-sad-132595.gif I hate funerals..
Forum: System Security 20 Jul 2016
Replies: 9
Views: 1,431
Posted By DonnaB
Hi Devadip, Did Bitdefender produce a scan...

Hi Devadip,

Did Bitdefender produce a scan report that could be uploaded to the forum? The I/O errors can also be generated if you have open files during the scan. See here...
Forum: System Security 07 Jul 2016
Replies: 21
Views: 4,063
Posted By DonnaB
Hi blueaxe, Please note that Ccleaner is...

Hi blueaxe,


Please note that Ccleaner is a fine tool to remove unused files from your system allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of...
Showing results 1 to 25 of 136

 
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