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Search: Posts Made By: mrjimphelps
Forum: Microsoft Office 1 Day Ago
Replies: 3
Views: 216
Posted By mrjimphelps
With Unicode, you can have a huge PST file - I...

With Unicode, you can have a huge PST file - I have heard that you can go up to 50 GB. (ANSI would max out at 2 GB, and if you kept adding data, you would corrupt the file.)

Here's how you can...
Forum: Microsoft Office 1 Day Ago
Replies: 3
Views: 216
Posted By mrjimphelps
One way you could convert the ANSI file to...

One way you could convert the ANSI file to Unicode would be to create a new, blank PST file (it would create it in Unicode format), open both the old and the new files in Outlook, then manually move...
Forum: Microsoft Office 1 Day Ago
Replies: 8
Views: 238
Posted By mrjimphelps
Hit F8 as you are booting up, to get the menu...

Hit F8 as you are booting up, to get the menu with "Safe mode". There should be an option in that menu for repairing the computer. Drill down on the "repair" option, and you may find an OEM...
Forum: Hardware & Devices 1 Day Ago
Replies: 23
Views: 834
Posted By mrjimphelps
It looks like you have a Firewire jack on the...

It looks like you have a Firewire jack on the side of your computer. If true, then you could get a Firewire to USB adapter wire:

Amazon.com: 1.2m USB 2.0 to iEEE-1394 Cable, USB 2.0 Male to...
Forum: Backup and Restore 1 Day Ago
Replies: 6
Views: 206
Posted By mrjimphelps
I suggest that you use something like Macrium...

I suggest that you use something like Macrium Reflect Free to do a standard image backup of the SSD (you will plug the SSD into the computer in order to do the backup). Then restore that backup to...
Forum: Microsoft Office 1 Day Ago
Replies: 8
Views: 238
Posted By mrjimphelps
Go to heidoc.net and download the Microsoft...

Go to heidoc.net and download the Microsoft Windows and Office ISO Download Tool. Then run this tool on your computer. It will list literally EVERY version of Windows and MS Office that is...
Forum: Installation & Setup 1 Day Ago
Replies: 20
Views: 1,557
Posted By mrjimphelps
I run Linux Mint 64-bit, version 18.2, with the...

I run Linux Mint 64-bit, version 18.2, with the xfce interface. I have also tried 18.3 and 19.0, but I have had printer and/or scanner issues with those other versions.

My point in recommending...
Forum: News 1 Day Ago
Replies: 1
Views: 168
Posted By mrjimphelps
One of my customers has Office 365 Business...

One of my customers has Office 365 Business Premium, and they have given me a subscription, which is really cool, because I can use it on my home computer.

As a result of being an Office 365...
Forum: Hardware & Devices 3 Weeks Ago
Replies: 7
Views: 390
Posted By mrjimphelps
You are always better off getting a powered USB...

You are always better off getting a powered USB hub, rather than one which draws its power from the USB port it is plugged into. Many external hard drives do not have their own power source; they...
Forum: Hardware & Devices 3 Weeks Ago
Replies: 2
Views: 201
Posted By mrjimphelps
Look at the specs on the set of headphones that...

Look at the specs on the set of headphones that you are considering purchasing; then see if your computer is compatible.

Which set of headphones are you looking at? Perhaps we can help with...
Forum: Network & Sharing 3 Weeks Ago
Replies: 8
Views: 500
Posted By mrjimphelps
Can you create another folder at the same level...

Can you create another folder at the same level as that folder, and then use the new folder as the shared folder? Also, you can probably right-click on the folder with the long name, choose...
Forum: Windows Updates & Activation 4 Weeks Ago
Replies: 9
Views: 424
Posted By mrjimphelps
If that is all the memory you have, don't even...

If that is all the memory you have, don't even bother trying to run Windows 7.



Check out Walmart.com - do a search on "refurbished desktop computers" (without the quotes). Narrow the search...
Forum: Windows Updates & Activation 4 Weeks Ago
Replies: 9
Views: 424
Posted By mrjimphelps
If she is running 32-bit Windows, then the MOST...

If she is running 32-bit Windows, then the MOST memory she can use is 4GB.
Forum: Hardware & Devices 4 Weeks Ago
Replies: 9
Views: 518
Posted By mrjimphelps
Reboot the computer to Linux Live. Run GPARTED. ...

Reboot the computer to Linux Live. Run GPARTED. Delete the partition on the SD Card, then recreate it. Then format it to FAT32.

Be careful that you delete the partition on the SD Card and not...
Forum: News 12 Oct 2018
Replies: 3
Views: 440
Posted By mrjimphelps
They never talk about the "elephant in the room"...

They never talk about the "elephant in the room" - Facebook is continually getting ever more of your personal data. For me, that is a major security breach.
Forum: Software 12 Oct 2018
Replies: 5
Views: 610
Posted By mrjimphelps
I would remove Flash 16 and 21. It is unlikely...

I would remove Flash 16 and 21. It is unlikely you will ever need the old versions if you have a newer version installed.

Visual C++ is different - you may have a program installed on your...
Forum: System Security 24 Sep 2018
Replies: 10
Views: 577
Posted By mrjimphelps
Go to a known clean computer and create a Windows...

Go to a known clean computer and create a Windows Defender Offline (WDO) CD.

Go to the following web site:
Access Denied...
Forum: System Security 24 Sep 2018
Replies: 8
Views: 1,038
Posted By mrjimphelps
You can hit F12 (F10?) as the computer boots, and...

You can hit F12 (F10?) as the computer boots, and choose the CD at that point. Or you can go into the computer's BIOS and (1) tell it to treat the CD drive as a bootable drive and (2) put the CD...
Forum: General Discussion 21 Sep 2018
Replies: 24
Views: 4,339
Posted By mrjimphelps
If you are a really savvy technician, then you...

If you are a really savvy technician, then you might be able to clean the computer. Basically, you restart the computer in Safe Mode, and you then disable all start-up items and services that you...
Forum: General Discussion 21 Sep 2018
Replies: 6
Views: 1,789
Posted By mrjimphelps
Go here: Microsoft Windows and Office ISO...

Go here: Microsoft Windows and Office ISO Download Tool (https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-download-tool)

Download the Microsoft...
Forum: System Security 21 Sep 2018
Replies: 8
Views: 1,038
Posted By mrjimphelps
Also, you could free up some space on your hard...

Also, you could free up some space on your hard drive.

Here are some tips for doing that from Microsoft:
Access Denied...
Forum: System Security 21 Sep 2018
Replies: 8
Views: 1,038
Posted By mrjimphelps
I suggest that you run several different full...

I suggest that you run several different full scans, using different products for each of the several scans. Most a/v companies offer a free manual scanner, either downloadable or run online.
...
Forum: News 21 Sep 2018
Replies: 55
Views: 7,415
Posted By mrjimphelps
I have no idea. I asked him about it, and his...

I have no idea. I asked him about it, and his answer was that the computer got bricked by the upgrade. I wanted to see if it would boot to Linux Live, but he had put the computer into storage, so I...
Forum: Hardware & Devices 20 Sep 2018
Replies: 5
Views: 414
Posted By mrjimphelps
Check this web page: The 7 Best Digital...

Check this web page:
The 7 Best Digital Converter Boxes to Buy in 2018 (https://www.lifewire.com/best-digital-converter-boxes-3276142)

Any of these converter boxes should work for you. As long...
Forum: News 20 Sep 2018
Replies: 55
Views: 7,415
Posted By mrjimphelps
The "icing on the cake" for me was when, in spite...

The "icing on the cake" for me was when, in spite of the GWX Control Panel being installed on his computer (and set to block a Windows 10 upgrade), Microsoft upgraded my father in law's computer to...
Showing results 1 to 25 of 350

 
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