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Windows 7: Windows Live Messenger Will Not Open

04 Aug 2010   #51
fishOutOfWater

Windows Vista Business
 
 
Worked for me

I found this on a competing forum, it solved the issue on two Vista Business stations in our office......

"The problem comes from the latest updates of MSN which create some conflicts of registry. I have resolved my problem by doing following:
1- click RUN from START menu and type REGEDIT:
2- follow path: HKEY_CURRENT_USER/SOFTWARE/MICROSOFT/MSNMessenger/PerPassportSettings.
3- under PerPassportSettings, you should find 2 folders named with a series of numbers. Delete both folders including their sub-files... and restart MSN."

As with the user who suggested this fix I found one machine with several folders and I deleted all with the exception of the folder named "0". Good luck.


My System SpecsSystem Spec
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04 Aug 2010   #52
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

This was recommended by another forum.
It looks like a registry cleaner!
"BE CAREFUL IF YOU DOWNLOAD IT!" Not for the novice users!!!

Download & run the Windows Installer CleanUp utility and remove any & all traces of WLM.

Other than the above, the only other suspect I have would be Malware.
My System SpecsSystem Spec
04 Aug 2010   #53
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by fishOutOfWater View Post
I found this on a competing forum, it solved the issue on two Vista Business stations in our office......

"The problem comes from the latest updates of MSN which create some conflicts of registry. I have resolved my problem by doing following:
1- click RUN from START menu and type REGEDIT:
2- follow path: HKEY_CURRENT_USER/SOFTWARE/MICROSOFT/MSNMessenger/PerPassportSettings.
3- under PerPassportSettings, you should find 2 folders named with a series of numbers. Delete both folders including their sub-files... and restart MSN."

As with the user who suggested this fix I found one machine with several folders and I deleted all with the exception of the folder named "0". Good luck.
This registry key is basically related to Avatar not sure whether it's applicable here

- Captain
My System SpecsSystem Spec
.

04 Aug 2010   #54
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
Reply

 Windows Live Messenger Will Not Open




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