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Windows 7: Disappearing Emails

28 Aug 2010   #1
stream

Windows 7 Ultimate 64 bit
 
 
Disappearing Emails

I had 50 unread emails disappear in Thunderbird. Why, and where did they go? Any help would sure be appreciated.


My System SpecsSystem Spec
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28 Aug 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I was surprised to read about your problem. Never happend to me with Windows Mail. But I can see that it is fairly common with TB.
I do hope that you can retrieve them. Good luck

Disappearing mail - MozillaZine Knowledge Base
My System SpecsSystem Spec
29 Aug 2010   #3
stream

Windows 7 Ultimate 64 bit
 
 

Thank you, richc46 for your reply. I will try Mozilla's help section and see if I can solve the problem. I thought it might be AVG that might be causing it. I sent them an email, and they replied that their software does not delete emails.
My System SpecsSystem Spec
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29 Aug 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I know this is frustrating, I wish you well.
My System SpecsSystem Spec
30 Aug 2010   #5
stream

Windows 7 Ultimate 64 bit
 
 

Hi richc46, I was not able to recover my lost emails, but I think I found what caused it. When you delete a file in TB, it is not deleted but is still retained. You have to compact the various folders to clear these files. I didn't know this, and if you do not do this it can delete your inbox. I hope this helps someone else. Thanks again for the link to their help section. stream
My System SpecsSystem Spec
30 Aug 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

TY for reporting and helping others. That is how the Forum works.
My System SpecsSystem Spec
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 Disappearing Emails




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