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Windows 7: Brand new Windows 7 not installing software

22 Sep 2010   #11
gregrocker

 

You may need to rightclick the installer to "Run as Administrator"

If you're using Compatibility Mode then you need to tick the Run As Admin box shown below.

Select Compat Mode for All Users as shown below to see more choices.

Check the website for the software to see if there is a Win 7 version which may work with your license, or put in a tech support email to them.




Attached Thumbnails
Brand new Windows 7 not installing software-capture.png  
My System SpecsSystem Spec
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22 Sep 2010   #12
snakebeard

Windows 7. 64-bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
You may need to rightclick the installer to "Run as Administrator"

If you're using Compatibility Mode then you need to tick the Run As Admin box shown below.

Select Compat Mode for All Users as shown below to see more choices.

Check the website for the software to see if there is a Win 7 version which may work with your license, or put in a tech support email to them.
There's no option for "run as administrator" on that one.
I checked their site. There's some download called the Monkey.
It doesn't work.
I sent them an email.
My System SpecsSystem Spec
22 Sep 2010   #13
snakebeard

Windows 7. 64-bit
 
 

Quote   Quote: Originally Posted by mikedl View Post
Which version of Win 7 are you running? If you've got Pro or Ultimate you can run it under XP in XP mode.
Just the plain old Home Version.
My System SpecsSystem Spec
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22 Sep 2010   #14
gregrocker

 

Quote   Quote: Originally Posted by snakebeard View Post
There's no option for "run as administrator" on that one.
I checked their site. There's some download called the Monkey.
It doesn't work.
I sent them an email.
Are you rightclicking on the .exe Setup file within their software package to Run as Admin?

Will it allow you on rightclick Properties box to install in a Compat Mode from the time of software's release?

Post back a screenshot if in doubt.
My System SpecsSystem Spec
22 Sep 2010   #15
snakebeard

Windows 7. 64-bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post

Are you rightclicking on the .exe Setup file within their software package to Run as Admin?

Will it allow you on rightclick Properties box to install in a Compat Mode from the time of software's release?

Post back a screenshot if in doubt.
Yeah I selected the option to run it as admin, but it did the same thing. Then it prompted me to install in compat mode, which I also tried. Same results.
Nothing. Bleh.

Not sure how to post a screenshot.
My System SpecsSystem Spec
22 Sep 2010   #16
gregrocker

 

If it prompted you to install in Compat Mode then it should work if it was completed correctly. The wizard should also have suggested the mode to use.

The way to find out is to rightclick on the setup file to see what Compat mode it is currently in, then try others working backward from Vista.

Compat Mode simulates the OS it will install to successfully so try that first, and as Admin.

Take screenshots using Snipping Tool iin Start Menu, attach file using paper clip in reply box.
My System SpecsSystem Spec
22 Sep 2010   #17
snakebeard

Windows 7. 64-bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
If it prompted you to install in Compat Mode then it should work if it was completed correctly. The wizard should also have suggested the mode to use.

The way to find out is to rightclick on the setup file to see what Compat mode it is currently in, then try others working backward from Vista.

Compat Mode simulates the OS it will install to successfully so try that first, and as Admin.

Take screenshots using Snipping Tool iin Start Menu, attach file using paper clip in reply box.
I bought the software in 2006. Ran it on XP.
In the compatibility thing, I've tried it as everything in between 2008 and Windows NT.

This is what I get:
Brand new Windows 7 not installing software-setup-stopped-working.png


My System SpecsSystem Spec
22 Sep 2010   #18
mikedl

Windows 7 Ultimate x64 SP1
 
 

I'm guessing a driver incompatibility? Your best bet will be to continue your efforts to reach the developers of the program.

It would certainly be a shame to toss out your investment in the program especially when it helps you enjoy your love of music.
My System SpecsSystem Spec
22 Sep 2010   #19
snakebeard

Windows 7. 64-bit
 
 

So first I open this (the drive where the CD is):
Brand new Windows 7 not installing software-1.png


Then right click this dealio and run it in compatibility mode.
Brand new Windows 7 not installing software-2.png


I've tried both of these options:
Brand new Windows 7 not installing software-3.png


Then it tells me to run it with the selected settings, so I do.
Brand new Windows 7 not installing software-4.png


Hit "Next".
Brand new Windows 7 not installing software-5.png


Agree...
Brand new Windows 7 not installing software-6.png


ANNNNND.... No worky.
Brand new Windows 7 not installing software-setup-stopped-working.png


My System SpecsSystem Spec
22 Sep 2010   #20
snakebeard

Windows 7. 64-bit
 
 

Quote   Quote: Originally Posted by mikedl View Post
I'm guessing a driver incompatibility? Your best bet will be to continue your efforts to reach the developers of the program.

It would certainly be a shame to toss out your investment in the program especially when it helps you enjoy your love of music.

Yeah. They don't seem to be very reachable. I can't blame 'em though. Gotta get off work sometime.
I downloaded the drivers it said I needed, but it still doesn't work..
My System SpecsSystem Spec
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 Brand new Windows 7 not installing software




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