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Windows 7: Malwarebyte freezes my Pc after scan?

01 Oct 2010   #1

Windows 7 Home Premium 64bit.
Malwarebyte freezes my Pc after scan?

Hi Guys,
I have issues with Malwarebyte software since I installed it. I don't know why but everytime I perform a scan with the anti-malware, it finds nothing and when I clicked the exit button to leave, it starts to freeze and it takes like 5 min for the result page to appear so my computer need to be restart. I don't get BSOD, it only freezes and the mouse cursor sticks, you know!

Also, do you know another free alternative to clean my pc and protect. I have Panda global protection AV 2010 right now. It is good but I need another protection for malware, trojan, ect. I bought this computer 1 month ago with win 7 (64bit) and since that, all I get is freezes & freezes/crashes. I'm so tired of fixing this computer, I need help

Thanks in advance,


My Computer Specs:

Windows Version:
Windows 7 Home Premium

System type:
64-Bit Operating system

Processor version:
Intel Core (TM) i7 CPU 930 @ 2.80GHz 2.79GHz

Installed Memory (RAM):

Hard Drive Capacity:

Video Card:
Graphics card manufacturer: ATI
Graphics Chipset: Radeon HD 5700 Series
Dedicated graphics memory: 1024 MB

Sound Card:
Manufacturer: Creative Sb-X-Fi
Version 1.10.13
DirectX Version: 10.0

Manufacturer: Gigabyte
Model type: X58A-UD3R

My System SpecsSystem Spec
01 Oct 2010   #2

Windows 7 Home Premium 64bit.

Issue Finaly Resolve

The problem was with Panda Global Protection 2010 (Anti-virus). It wasn't allowing Malwarebytes so I had to do these five easy steps:

1. Open Panda Global Protection
2. Click Firewall
3. Under the tab Rules that says: Specify which program to access the internet (or network), click "setting".
4. Now, everywere you see the word "Malwarebytes" in the list, you will have to click - Allow inbound & outbound connections.
5. Click Ok and you're done.

I hope it can help someone. Thanks guys.

My System SpecsSystem Spec
01 Oct 2010   #3

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

Thanks for posting your solution

If it helps somebody else, it will be appreciated :)
My System SpecsSystem Spec


 Malwarebyte freezes my Pc after scan?

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