Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Missing file after install

04 Oct 2010   #1

windows 7 professional x64
Missing file after install

Hey guys,
I recently uninstalled a program and reinstalled the newest version. When I reinstalled the program a licencing .dll file should have been installed into /system32, however this doesnt happen? I need this file to be able to run the program.

I am running windows 7 x64 and the previous version worked fine, and this version was only a minor update so nothing should be changed in terms of compatibility. I have installed the new version on another PC running XP and it works fine.

If you have any hints or suggestions as to what could be going wrong it would be very appreciated.


My System SpecsSystem Spec
04 Oct 2010   #2

Windows10 Pro - 64Bit vs.10547

you may need to clean out the registry

- sometimes "stubs" are left over from earlier installations..
- this may be why your new installation is failing to boot correctly..

I use CCleaner, which you can download for free (or a donation..) - it's very quick
just do search for it on Google - it's been recommended by Microsoft in the past..
Download and install it, then run it - you'll see a symbol on the left below the paintbrush:

Missing file after install-cclean.jpg

when run, it examines the registry for anomolies and scrubs them out for you..

I would uninstall the program first - and then run the cleaner
then re-install the program all over again.. hopefully any stubs will have been cleaned out..

PS. if you have problems with CCleaner, get back - but it's quite easy to use..

My System SpecsSystem Spec
04 Oct 2010   #3

windows 7 professional x64

thanks very much for your response,
I followed your advice but it still did not work. Im pulling my hair out over this one I have no idea whats wrong?
My System SpecsSystem Spec

04 Oct 2010   #4

Windows 7 Ultimate x86

aren't licensing files normally kept in the program directory?
check if it's still in the recycling bin

My System SpecsSystem Spec

 Missing file after install

Thread Tools

Similar help and support threads
Thread Forum
Win 7 install. Missing or corrupt file
Hello... I have a problem installing Win 7 Ultimate 64. I have several different Win 7 disks that I've tried to use. I can get all the way to where it starts to install but after it says copying win files, goes to install it stays at 0% and I get the error message "Windows cannot...
Installation & Setup
Cannot install driver / drivers missing on new install win7 ultimate
Hello, this is my first post on the forum, and I hope you can help me. I have recently been given an HP 6465b probook. It had been dropped and the hard drive had failed. I installed a new hdd and got a copy of Windows 7 ultimate x64. The install went well until I discovered I couldn't connect to...
Windows7 cant install on GTP partition & Device Driver install missing
Hi, I recently have posted aboutan issue with recovering from a partition whichwent fine. So I went through to do a clean re-install of windows 7 with a boot USB to get rid of factory bloatware and when I do. it gets to the option to write to a partition it sayscan't write to a GPT partition....
Installation & Setup
Can't install AMD Radeon 6570 updates - .INF file missing
I have this problem for a few months already. With the Mann vs Machine update for Team Fortress 2 coming up, I want to upgrade my drivers. Everytime I try to update my drivers via the official site I get an error message in the middle of installing, it says that a .INF file is missing. So does...
Graphic Cards
cd driver missing during install. using flash drive to install
Help. I can't fix this issue. Tryin to install win7 to a fair array. I disabled qll my SATA controllers except the array
Installation & Setup
missing MSCVR71.DLL FILE..where to get it and how to install it?
missing MSCVR71.DLL FILE..where to get it and how to install it?
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:32.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App