Adobe Reader won't update


  1. Posts : 369
    Windows 7 Ultimate x64 with SP1
       #1

    Adobe Reader won't update


    Adobe Reader will not update on my Win7 OS. It says:
    =========================================
    Update failed

    Updates have been disabled by your system policy.

    Error: 1007
    =========================================
    What does this mean? How can I fix it so that it WILL update again on its own?
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    codyw,
    A few people are experiencing problems....
    Have you checked the Adobe Reader Forum?


    Adobe Forums: Forum: Adobe Reader

    Can't install Adobe Reader
      My Computer


  3. Posts : 369
    Windows 7 Ultimate x64 with SP1
    Thread Starter
       #3

    I have just wrote into the forums. Thanks for your suggestion.
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    codyw,

    Let us know how you go please.

    Good luck.
      My Computer


  5. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #5

    That sounds like your ability to install software was controlled by group policy. Is this a work computer on a domain? if so, you should contact your IT staff. If it isn't, then uninstall Adobe Reader, and reinstall the latest version.
      My Computer


  6. Posts : 369
    Windows 7 Ultimate x64 with SP1
    Thread Starter
       #6

    This is my personal computer and I have uninstalled and reinstalled Adobe and still get the same issue. A user on the Adobe forums was saying that it might be something in the registry keys or something to that extent.
      My Computer


  7. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #7

    Forget adobe reader, it is known to be buggy
    Try Foxit reader instead: Foxit Software - Foxit Reader for Windows
      My Computer


  8. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #8

    I know some people disagree, but using a registry cleaner has worked wonders for me in situations like this. Adobe's uninstallers are usually crap, so I always run CCleaner afterwards to remove leftover registry keys that cause issues with a reinstall.
      My Computer


  9. Posts : 10,994
    Win 7 Pro 64-bit
       #9

    Using the official Adobe uninstaller usually works.

    Uninstall Flash Player | Windows

    In the alternative you could try the free Revo uninstaller in advanced mode.

    Revo Uninstaller Pro - Downloads

    As yowanvista said, Foxit is a great alternative. Just make sure you check each dialog box during the installation process or you'll wind up getting bloatware from Google and eBay. You could also give Nitro a try.

    Nitro PDF Reader
      My Computer


 

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