Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: WLM Sound/essentials issue

30 Oct 2010   #1

Windows 7 starter
WLM Sound/essentials issue

Hi There,

I am running Windows 7 starter on my acer aspire one netbook.

Recently I have noticeda problem with WLM on my computer and investigating the problem has only revealed another problem.

First of all, winodws recently updated with the new windows live essentials 2011 update. When i ran windows live mail and msn after this update I couldn't stand what had been done to my programs because they were now more bulky, had more crap on them in terms of adds and junk, a bunch more useless features I never wanted in the first place etc. Needless to say everytime Microsoft "updates" these programs it is more like a downgrade and they make the programs worse and much less user freindly.

So to undo this "update" I ran a system restore to restore the older but better versions on my programs. This seemed to work fine without problems....or so I thought at first. I noticed recently none of WLM's sounds were working. I checked the options in the program to make sure I did not have "mute all sounds" checked. It was not checked. I checked individual contacts to make sure I hadn't turned off the sounds for them, but everything was set correctly. The I realized that all the default sounds were missing, but the other sounds "alien, band intro... etc" all worked when I clicked the little play button next to them. The default sounds did not playwhen the button was clicked, and unlike the other sounds did not have a red x next to it to remove the sound from the library or a length of the sound clip either.

So after doing some heavy net searching to try and find out where these sound files should be located on my computer I came up with nothing at all. No one on the net seems to know where these sound files are stored on windows 7. I have looked in program files/window live/messenger, no sound files, which would seem the most obvioius spot and I have checked a few other file folders as well but with no luck. I also trieda file search using the words "alien, band intro...etc" of my whole computer which also turned up nothing. But the files have to be there somewhere or when I clicked play they wouldn'thave worked and made sound at all.

One thing suggested online was to go to control pannel and the programs list and select windows live essentials off the list and click repair. Well, I don't get a repair button, I get uninstall/change, which as I discovered also does nothing when I click on it with windows live essentials highlighted.

So it seems that a) I do not have the default sound files for wlm, they are missing and even though I have found sites to download the sounds from, no one can tell me where to install them to anyway. b) I can't modify or uninstall windows live essnetials at present or replair it without upgrading it via windows update to the new horrid versions that started this whole mess to begin with. I can't even find the old version for download anywhere to attempt to reinstall over it.

So what I am wondering is a) Does anyone know where the wlm default sound files are stored in windows 7 starter? b) how do I fix the issue of uninstall/change repair in the prgrams list without having to downgrade to the new crappy version of essentials? c) Why did system restore screw things up instead of fix it like it's supposed to?

Do anyone have any solutions for me (that do not involve installing the new version of essentials)?

My System SpecsSystem Spec
11 Nov 2010   #2

Windows 7 starter

Sttill having this issue, would appreciate some help please, even if it's just where to look for the default sound files.
My System SpecsSystem Spec

 WLM Sound/essentials issue

Thread Tools

Similar help and support threads
Thread Forum
Reoccurring low sound issue affecting two sound cards
I had this issue before, all of a sudden the sound coming from my computer gets really quiet even though everything is maxed out. Before, it seemed to have been triggered when I moved my computer from one room to another. I wasn't able to move it back right away but when I did it was still...
Sound & Audio
Had a issue after installing flash and Windows Essentials Movie maker
I recently did a clean install of Windows 7. All updates except for Silverlight, and 5 optional updates. Today when browsing the internet and watching some flash video, I got one of those pages that cant close. I did a scan on the temporary internet files and Microsoft Security Essentials found a...
Microsoft Security Essentials Install Issue
I need some help here. I have just downloaded Windows Security Essentials for a perfectly genuine version of Windows 7 Ultimate 64 Bit. Unfortunately, during the point of validation during the installation, a window comes up saying: "Windows Security Essentials Setup has stopped working." Here...
System Security
SRS Audio Essentials takes over my Realtek sound...
I've been using the very awesome program SRS Audio for a long time on my XP machine in conjunction with the 10 band EQ in the onboard Realtek card to get some pretty awesome sound. I'm making the jump to 7 soon, and I convinced my roomate to let me try seeing if it would work on his newer machine...
Sound & Audio
Issue with Microsoft Security Essentials
Hello all. SO at first Microsoft Security Essentials seemed like sweet sweet free AV victory. But then I got some weird virus that was blocking the MSE service, but I fixed that and reinstalled and it was working well for a while. Fast forward to today: I can't play League of Legends...
System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:34.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App