Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem with software

26 Nov 2010   #1
Dutchcoffee

Windows 7 Home Premium 64bit
 
 
Problem with software

Hi,

I've been having problems with software on Windows 7 Home Premium (64-bit). I just recently re-installed Windows completely with a fresh install too.

I installed CCleaner, but every time I try run it, I get this error: http://i54.tinypic.com/21aygpc.png

Also, when I pin programs to my start menu, it always adds a (2) after the name of the program, like this: http://i56.tinypic.com/2ntem21.png How can I pin items to my start menu without it adding the (2)? I was able to do this before re-installing Windows.

How can I fix these issues?

Thanks.


My System SpecsSystem Spec
.
26 Nov 2010   #2
SledgeDG

Windows 7 Ultimate x86
 
 

Did you copy an existing user account (from the former installation) onto the new installation?
-DG
My System SpecsSystem Spec
26 Nov 2010   #3
Dutchcoffee

Windows 7 Home Premium 64bit
 
 

No, I did a fresh install of everything...

The only things I backed up were my documents.
My System SpecsSystem Spec
.

26 Nov 2010   #4
SledgeDG

Windows 7 Ultimate x86
 
 

Odd...because that can cause those doubled shortcuts.
Try a search for FileZilla.lnk
you probably find more than one. In that case delete the older one. That way you should be able to remove the "(2)" in your pinned one.

If that's settled we'll have to find out, where the system looks for CCleaner64.exe and correct that path.

-DG
My System SpecsSystem Spec
26 Nov 2010   #5
Dutchcoffee

Windows 7 Home Premium 64bit
 
 

I can only find one FileZilla.Ink
My System SpecsSystem Spec
26 Nov 2010   #6
SledgeDG

Windows 7 Ultimate x86
 
 

Something is messed up but I can't quite put my finger on it yet....like I said I only saw this behavior before with copied user accounts due to links restored the unusual way.
What puzzles me ...why do you have such huge gaps between your taskbar entries
Look at mine
Problem with software-capture.jpg
If you unlock the taskbar and go to properties/Toolbars Do you have anything checked there?

And what do you have under Taskbar/Taskbar Buttons?
Problem with software-capture1.jpg

-DG


My System SpecsSystem Spec
27 Nov 2010   #7
Dutchcoffee

Windows 7 Home Premium 64bit
 
 

It's not my taskbar, it's the start menu... http://i53.tinypic.com/10nhzrl.png

Notice the FileZilla and ColorPix have the (2) next to them.
My System SpecsSystem Spec
27 Nov 2010   #8
SledgeDG

Windows 7 Ultimate x86
 
 

I see...my bad.. That's why the gap
OK right click on those links, go to properties and check the location in the GENERAL Tab.
Go into that directory (probably c:\Users\Public\Desktop )
(you might need to switch your folder options to show hidden files if you haven't already)
Hidden Files and Folders - Show or Hide

and check there for the duplicates. If you find them, delete the one without number and rename the ones with the (2)

-DG
Quote:
I can only find one FileZilla.Ink
My fault , too..I didn't tell you to seek with admin privileges...those shortcuts are in a hidden folder, a "normal" search wouldn't find them.
My System SpecsSystem Spec
27 Nov 2010   #9
Dutchcoffee

Windows 7 Home Premium 64bit
 
 

Awesome, thank you so much!

That's what the problem was. There were duplicates (in the AppData folder though).
My System SpecsSystem Spec
27 Nov 2010   #10
SledgeDG

Windows 7 Ultimate x86
 
 

You're very welcome. Yeah, Start menu shortcuts can come from different folders in W7...most of mine reside in said c:\Users\Public\Desktop
Glad that's sorted out.
Thanks for the feedback.

-DG
My System SpecsSystem Spec
Reply

 Problem with software




Thread Tools




Similar help and support threads
Thread Forum
Software Installation Problem
Am unable to re-install AutoCAD Civil 3D 2012 in my computer after a virus attack. This is an extract of the installation log file; Please help. 2012/9/5:10:09:25 Admin ADMIN-PC === Setup started on ADMIN-PC by Admin === 2012/9/5:10:09:25 Admin ADMIN-PC Launch ...
Software
Laptop Windows 7 Problem/Software/Hardware? Keyboard problem
Okay, right now I'm currently trying to find out whats wrong with a keyboard that is on a laptop, after the computer starts there are some script errors, I don't know exactly what they are but I ran combo fix without safe mode and restarted the scripts went away...and it started working after...
Hardware & Devices
Help!! Software problem!
So here's the story, I was stupid enough to purchase a copy of Windows 7 Ultimate full version for my computer from someone on Craigslist. This copy was brand new and sealed. I thought it was legit. I completed wiped my computer clean (much thanks to help from people on here already) and...
Software
PROBLEM with ie9rtm and certain software
Using Windows 7 with ie9rtm. This "software" is a program that I signed into for a certain data base of names and other personal information and my job is to find the right name with the right information and then put it into my que. When I try to put certain information into my que I get an...
Browsers & Mail
Problem with Cs4 software
I just installed Adobe Photoshop Cs4 today on my computer. i tried going on it later in the day and a window came up saying "Software Setup" and it asked for my serial number or if i just wanted to use it on a trial base. I already entered the serial number once and now its telling me that my...
Software
Problem with Software
Is anyone having a problem of the computer freezing after they have installed windows live messenger? I have narrowed it down to that application after formatting and reinstalling the OS 2 times and uninstalling and reinstalling 3 differtent antivirus apps. I even thought it may have been the...
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:24.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App