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#1
HP Toolbox not fully functional?
I just recently got an HP CP1215 laser printer and installed the software, only to find that some of it doesn't work!
I went into the HP toolbox and found this:
-Known printers
--HP Color LaserJet CP1215 (USB 002)
---Status
----Device Status
----Supplies Status
----Device Configuration
----Print Info Pages
----Event Log
---Help
----Troubleshooting
----Animated Demonstrations
----User Guide
---Device Settings
----Paper Handling
----Print Quality
----Print Density
----Print Modes
----Paper Types
----System Setup
----Setup Status Alerts
----Service
----Save/Restore Settings
Everything under "Status" makes the "HP CP1215" folder close and the Toolbox does not display anything. Everything from "Paper Handling" to "System Setup" also makes the folder close.
I am not sure why this is happening, and I want to be able to use some of those settings!
I have tried using HP's email support, but all their pages continuously redirect to nowhere.
Last edited by smurof7neves; 28 Nov 2010 at 02:51. Reason: levels