HP OfficeJet Scanner Software Won't Install

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  1. Posts : 25
    Windows 7
       #21

    HP Support is telling me that Windows 7 Scanner Drivers will not be available for my brand new HP PhotoSmart C6380 all-in-one for 6 weeks.

    My Install Disk would not work when trying to install the new printer into the brand new HP Windows 7 PC.
    I am using Windows Fax-Scan to scan items and I don't like it near as much as the HP Solution Center application.

    --CadillacPat--
      My Computer


  2. Posts : 1
    Win 7
       #22

    Compatibility Mode


    I have an HP Officejet Pro L7580 all-in-one with print, scan, fax. I lost the scan capability after installing Win 7 and the HP software would not install because it detected a non-supported operating system (Win 7 ). I used the procedure to set compatibility mode mentioned in this thread and the HP software installed without a problem. I set the installation software for Vista compatibility and to run as an administrator. Hope this helps.
      My Computer


  3. Posts : 25
    Windows 7
       #23

    I called HP Support and a real nice lady in Pakistan took the time to install everything online.
    Everything works perfectly now.
    Last edited by Brink; 31 Dec 2009 at 21:44. Reason: removed promotional image - not allowed
      My Computer


  4. Posts : 23
    Win7 Ultimate x64
       #24

    Just to say that the Vista drivers worked for me for W7 32bits along with adjusting the compatibility with Vista in the properties windows. I have Officejet 4315 and the scanner wasnt working and now does.

    I got the drivers here Software & Driver Downloads HP Officejet 4315 All-in-One Printer - HP Customer Care (United States - English)

    Just choose for your (Vista) version 32 or 64 bits and then download in the link below which says Driver - Product installation software.

    Or just go directly here for Windows 7 32 bits: HP Full Feature Software and Drivers HP Officejet 4315 All-in-One Printer - HP Customer Care (United States - English) and download the file AIO_CDB_Full_Non-Network_enu_NB.exe

    Or even more directly just click here to get the driver (for Vista/W7 32 bits):

    ftp://ftp.hp.com/pub/softlib/softwar...ork_enu_NB.exe
      My Computer


 
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