Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Uninstall - Windows Live Essentials - Wont work?

28 Feb 2011   #11

Windows 7 Home Premium 64bit /XP Home Premium / Ubuntu12.10

I had to uninstall by CMD line options which is at the bottom of this page, but it worked for me . Good luck.

How to uninstall Windows Live Essentials

My System SpecsSystem Spec
22 May 2011   #12

Windows 7 Ultimate x64
Windows Live Essentials won't install 0x80004004 ; Solution

I was unable to successfully update Windows Live Messenger via IE setup
when prompted to update.
Message: "Windows Messenger will not connect must
update to latest version"...

Installation was initiate but was rolled back and gave a 0x80004004 error which was non-specific.
This appears to be a common problem for many people.

This installation did not complete successfully and I had much trouble in figuring
out why.


Download the Microsoft Installer Cleanup Uninstall Utility and install it.
Download the Windows Live Essentials installer program and save it to a known location.
DON'T RUN IT until completing the following steps:

1) Run msconfig.exe from Start > Run > type msconfig.exe into search box. Run it as
2) Select "Diagnostic Startup" starting only basic windows services. Make sure
all startup programs are unchecked under the Startup Tab.
3) Apply, OK, and reboot and login.
4) Navigate to C:\Program Files(x86). Delete all files under the directory Windowns Live.
Remove the directory.
5) Navigate to Common Files\Microsoft Shared and delete all the files in the
Windows Live directory. Remove the directory.
6) Navigate to C:\Program Files and c:\Program Files\Common Files and delete all
the files in the Windows Live directories. Remove the directories.
7) Run msicuu.exe, Select all references to Windows Live and anything else that
you might want to uninstall completely that is still has remnants on your system.
8) Clean the registry using a registry cleaner such as Registry Mechanic or Advanced System Care (clean registry).
<This step may be optional, but I did it...>

If any files do not delete then any services that are using them must be stopped (this should not be a problem,
because the only services running are basic Windows Services... the Startup items
have been disabled. Make sure that all AV programs, firewall defense programs, Ad-aware program etc.
are disabled/turned off temporarily.

9) Run msconfig.exe and select Normal Boot. Reboot, Login, and make sure that AV programs are temporarily turned off.
10) Now you can run the Windows Live Installer, selecting the desired components and it should complete without issues.

This routine worked for me and did not require that I take the instructions offered by Microsoft which were to restore
my system and rerun the installer. If the msicuu.exe is run then this might work right off, but I wanted
to make sure that all traces of Windows Live were removed from my system before reinstalling...

The original installation failed because all traces of the previous Windows Live Platform could not be unistalled during
the installation routine. I had to uninstall these traces manually using the routine described in Steps 1-10 above.

Good Luck.

Ken Niebling
My System SpecsSystem Spec
29 Nov 2012   #13

Win7HomePremium 32bit

I have a problem. When i start the WLS he don't want to start.. It shows this:
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

and option is -close. Only that. I can't do anything but to click on that option.

I have Win7, Home Premium 32bit (if I con't mistake). I don't know what is the problem, only if WLS 2012 doesn't work on my Win7 or something else..

Can someone help me?
My System SpecsSystem Spec


 Uninstall - Windows Live Essentials - Wont work?

Thread Tools

Similar help and support threads
Thread Forum
system repair wont work windows wont load
not sure if im in the right place but computer wont do anything but load up with options to do system repair or whatever its called but it says it cant fix the problem i dont have disc for it or any pw's im on a reg user account it wont load in safe mode but by doing different things i have access...
Hardware & Devices
Music and Video wont work in Live Movie Maker
I've been working on a picture/video movie for a recent trip I took. I have multiple songs that I've have on it but when I went to continue working on it today and it was going good until I went to play it and I had nothing, no pictures, no video and no music. It all shows up in the storyboard but...
Music, Pictures & Video
Windows Essentials - Uninstall One or More Programs
How to Uninstall One or More "Windows Essentials" Programs This tutorial will show you how to uninstall one or more of the Windows Essentials programs from your Windows 7 or Windows 8 computer. You must be logged in as an administrator to be able to do the steps in this tutorial. This...
Windows Live Essentials Install/Uninstall Problem
The other day I tried to install Windows Live Essentials on a fairly new installation of Windows 7 Proffesional 32bit. The installation came up with a message half way through saying it had failed but I wasn't in a rush to use any of the applications so just clicked out of it. Today I went back...
Windows Live Wave 4 to be named Live Essentials 2011
Source -

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:32.
Twitter Facebook Google+