Windows Live messenger crashes on Logon

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  1. Posts : 19
    Windows 7
    Thread Starter
       #11

    Fresh install as of yesterday. Not an upgrade, wasn't able to upgrade the old Windows 7 beta.

    Speaking of that, 1 quick off topic question. I wasn't able to upgrade my old windows 7, or write over it. So I've got windows 7 beta sitting on a partition and I can't get rid of it. I can't format that drive or delete the files. And I can't Format it through CMD either.
      My Computer


  2. Posts : 4,364
    Windows 11 21H2 Current build
       #12

    OK, now we're getting somewhere. I suspect there is more than one issue going on here, and it all (somehow) ties together.

    Have you tried downloading a tool like GPartEd ( a dowloadable ISO (disc image) that you can burn and that loads its own OS and allows you to do all sorts of partition manipulations from an OS other than Windows (namely Linux)?

    Also, let's take a look at a couple of things - what happened with the Beta so that you cannot *delete* the partition, and how much free space do you have right now?
      My Computer


  3. Posts : 19
    Windows 7
    Thread Starter
       #13

    johngalt said:
    OK, now we're getting somewhere. I suspect there is more than one issue going on here, and it all (somehow) ties together.

    Have you tried downloading a tool like GPartEd ( a dowloadable ISO (disc image) that you can burn and that loads its own OS and allows you to do all sorts of partition manipulations from an OS other than Windows (namely Linux)?

    Also, let's take a look at a couple of things - what happened with the Beta so that you cannot *delete* the partition, and how much free space do you have right now?
    I have no knowledge of the tool GpartEd although it sounds like it could fix my problem. Heck, Maybe Norton partition magic could, I just haven't installed that one yet.

    Anyways, I have a 1tb Hd here, with three partitions on it currently.

    Origanally I had two. One was 50gb and had my windows 7 beta on it. C.
    My 2nd Partition, I, Had basicly Alll of my other files, around 500gb full, with another 100 empty. And than I also had around 250 of unpartitioned space.

    Once I had to install the RC, i made a new partition, B, and gave it 50 gigs aswell, and installed the RC.

    If I go to disk management, I cannot format or do really anything with C, the windows 7 BETA drive.

    I also can't format it through CMD
      My Computer


  4. Posts : 2,651
    W7 RTM Ultimate x64
       #14

    Do you happen to have a ubuntu live disc on hand? because that will be able to delete W7 rc off you partition.
      My Computer


  5. Posts : 4,364
    Windows 11 21H2 Current build
       #15

    Whoa, wait. You named the partition the letter *B*?

    Not D, E, F, or anything like that, but *B*?

    As for not being able to format the drive and whatnot, well, not from a normal CMD - you'll need to run CMD as administrator to be able to do that, IIRC. but GParted will allow you to delete that one partition completely (although that will also require a reinstall of W7 as the original partition named C will also contain the boot files needed to boot both OSs).

    I suspect, however, that naming your latest partition *B* is causing you part of the problem - as B is normally reserved for floppies and what not....and Unfortunately, I am not sure if simply changing the drive letter will work, as (if I remember correctly) Win 7 should be seeing that as your B drive when you load it (and so should Win 7 beta, if it loads) but WLM may be hardcoded to install to C:\Program Files, so it may be installing to to the other HD, but as soon as it runs it tries to save your info to the right installation (B) only to not find anything there....
      My Computer


  6. Posts : 2,651
    W7 RTM Ultimate x64
       #16

    Good pickup, didnt even think of that, i think your on to something.
      My Computer


  7. Posts : 19
    Windows 7
    Thread Starter
       #17

    The full windows live instalation is in B. Don't worry.

    But why worry about it being reserved for Floppies, no one uses them anymore.
    Atleast I do not. And I have tried running CMD as administrator, but that did not work either.

    And why will I need to re-install windows 7 AGAIN, if i get rid of that partition? This seems pretty stupid. They ask me to install Windows 7 again, as an RC, but i cant write it over my beta, and i cant update my beta to the RC, so i am FORCED to write it onto a new partition, but I cant delete the old one? Seems bunko to me.
      My Computer


  8. Posts : 2,651
    W7 RTM Ultimate x64
       #18

    well have you tried to change the drive letter name?, see if it uncovers anything?
      My Computer


  9. Posts : 4,364
    Windows 11 21H2 Current build
       #19

    I do not know why you were unable to upgrade your Beta (unless you attempted to perform a new (as in clean) install on the same partition without first wiping it out using the partition tool in the W7 setup. Also, if you did not run W7 setup from *inside* your beta install, you get no option to upgrade.

    I have a strong feeling that the drive letter used is still causing the problem - I am not saying it could not install -0 I am saying that somehow, somewhere, WLM is making a reg call for whatever reason to try to either write a file or read a file and it is doing so in the wrong location b/c the location is hardcoded to look in C instead of whatever your current system drive is.

    For example - does WLM work in your Beta install?

    And as for installing RC again - well, you see, W7 uses a boot partition of roughly 100 MB in size to store boot info - so if you currently are present with a menu and have to pick 7 Beta and 7 RC, then you'll probably be fine, except that the 7 Beta won't exist anymore once you get rid of the C: partition. However, if you wipe the drive clean and start from scratch, or remove that 100 MB partition in the front, you have effectively killed booting any W7 partitions on the hard drive - thus requiring a reinstall.

    Let's go back to troubleshooting why W7 would not upgrade and why you cannot remove the beta partition - I need *specific* answers here, not vague ones - exact error messages (screen shots if available would help, and W7 has the built in snipping tool to make that pretty easy - see How to use the Snipping Tool in Vista - Vista Forums for details (it applies here as well - the forums are identical) and we can go from there.

    Seeing as the only thing really different between your new install and my new install is your drive letter, at least for now, I have to explore the possibility that that is in fact the cause of it.
      My Computer


  10. Posts : 1
    Windows 7
       #20

    I'm pretty sure the reason that you couldn't upgrade your W7 Beta to RC was because Microsoft has disabled it.
    I remember reading in the instructions to NOT upgrade and do a fresh install.

    I also have the windows live crash issue. For me it only crashes on logon, I can go and start it from the 'Start' menu with no problems. it'll sign on fine and works fine until the next reboot.
      My Computer


 
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