major problems installing certain programs


  1. sllatesky
    Posts : 2
    windows 7 Pro 64 bit
       New #1

    major problems installing certain programs


    Good day:
    Something really strange has happened to my computer the past week or so
    I have a number of third party programs (different manufacturers) that will not install on my windows 7 64 bit pro box (Dell precision T7400). It seems that most of the problems revolve around the c:\windows\installer or the c:\windows\temp folders (I get errors saying unable to access a file or a database during the install). The installers are all .msi files.
    The user account I am using on the computer is an administrator account.
    I have shut off all malware protection (in this case, g data Total Security 2011), and I run the installers elevated.

    The problem appears to be a privelege issue with the windows folder; as far as I can tell, the security settings are the same as a few weeks ago (I haven't changed them). I have not installed any third party programs in a while, only updates from microsoft.

    I'd really like to try a fix or two before doing a clean install of windows 7.

    Any help would be greatly appreciated
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  3. sllatesky
    Posts : 2
    windows 7 Pro 64 bit
    Thread Starter
       New #2

    Also, the programs I am trying to install are:
    Diskeeper 2011 Pro
    Stuffit Deluxe
    ChemBioOffice Ultimate 2011
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  4. Mike Connor
    Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       New #3

    Have a look here;

    How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer

    you may get a popup offering to fix the problem automatically. The MSI clean up utility has been removed because it caused other problems.

    This is the "Fix it" page; http://support.microsoft.com/kb/971187

    Come back and let us know how you get on.

    Regards....Mike Connor
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