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Windows 7: DirectX Installation Error

08 Apr 2011   #11
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Quote   Quote: Originally Posted by arch435 View Post
Thanks all,

Roderunner, all I can see on the boot screen is an option for SETUP and one for BOOT DEVICE SELECTION MENU. I didn't see anything under either of them that dealt with recovery.
My HP Pavilion Slimline still shows Recovery option, though it has'nt been used with its original OS for 3 years. My Packard Bell Netbook does not show it. Both of them included the making of Recovery Disks.


My System SpecsSystem Spec
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10 Apr 2011   #12
arch435

Windows 7 Home Premium 64bit
 
 

So just an update, I contacted Lenovo to get an installation disc, so those are on the way. I guess I'll try a repair install or a clean install once they get here.
My System SpecsSystem Spec
10 Apr 2011   #13
7asho0m

Windows 7 Home Premium 64bit
 
 

Try deleting all the temporary DirectX files, and then try installing it again (From Users > YOUR USERNAME > App Date > Local, and from the Program files if there is a file for it.
My System SpecsSystem Spec
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10 Apr 2011   #14
arch435

Windows 7 Home Premium 64bit
 
 

Thanks 7asho0m,

I'm not seeing a APP DATE folder under my username.
My System SpecsSystem Spec
10 Apr 2011   #15
sygnus21

Windows 10 Pro
 
 

Do not go delete files like that as you will only make things worse. Also be aware that Windows 7 has DirectX files installed natively (already installed) thus you could wind up deleting the wrong files.

Does your laptop not have a restore partition where the base OS is stored? If you use that to restore they laptop to the factory condition. Once that's done, create a restore point, then try updating the DX files.

BTW that's good that Lenovo is sending you the disk. In this case I'd just wait till the disk arrive and do a clean install and go from there. And while you're at it, you might want to start looking for your hardware drivers needed should you decide to do a clean install.

Good luck.
My System SpecsSystem Spec
10 Apr 2011   #16
arch435

Windows 7 Home Premium 64bit
 
 

Thanks sygnus,

How do i find all the hardware drivers I will need? As i said, I've never done reinstalled a OS before, pretty much a novice.
My System SpecsSystem Spec
10 Apr 2011   #17
sygnus21

Windows 10 Pro
 
 

You're going to have to see what hardware your notebook has and find the drivers for it. A good place to look would be the notebook manufacturer. Find the model number of your notebook, look at it's hardware, and visit the downloads/drivers section and get those drivers.

Specific items are.....

Video Card
Sound card
And any other stuff like a camera, TV tuner or stuff like that.

Post a link to your notebook and I'll see if I can point you in the right direction.
My System SpecsSystem Spec
10 Apr 2011   #18
arch435

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
10 Apr 2011   #19
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by arch435 View Post
Sorry you're going to have to find the direct link to the manufacturer, not the vendor. Amazon is not the manufacturer of the laptop, thus they wouldn't have support for your laptop.
My System SpecsSystem Spec
10 Apr 2011   #20
arch435

Windows 7 Home Premium 64bit
 
 

ok i think i found it the drivers on the lenovo website
My System SpecsSystem Spec
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