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#11
So just an update, I contacted Lenovo to get an installation disc, so those are on the way. I guess I'll try a repair install or a clean install once they get here.
Try deleting all the temporary DirectX files, and then try installing it again (From Users > YOUR USERNAME > App Date > Local, and from the Program files if there is a file for it.
Thanks 7asho0m,
I'm not seeing a APP DATE folder under my username.
Do not go delete files like that as you will only make things worse. Also be aware that Windows 7 has DirectX files installed natively (already installed) thus you could wind up deleting the wrong files.
Does your laptop not have a restore partition where the base OS is stored? If you use that to restore they laptop to the factory condition. Once that's done, create a restore point, then try updating the DX files.
BTW that's good that Lenovo is sending you the disk. In this case I'd just wait till the disk arrive and do a clean install and go from there. And while you're at it, you might want to start looking for your hardware drivers needed should you decide to do a clean install.
Good luck.
Thanks sygnus,
How do i find all the hardware drivers I will need? As i said, I've never done reinstalled a OS before, pretty much a novice.
You're going to have to see what hardware your notebook has and find the drivers for it. A good place to look would be the notebook manufacturer. Find the model number of your notebook, look at it's hardware, and visit the downloads/drivers section and get those drivers.
Specific items are.....
Video Card
Sound card
And any other stuff like a camera, TV tuner or stuff like that.
Post a link to your notebook and I'll see if I can point you in the right direction.
ok i think i found it the drivers on the lenovo website