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Windows 7: Issues installing itunes

07 Apr 2011   #21
isaiah40

I do not know
 
 

I did a scan. Here are the results.

Windows Resources protection found corrupt files and successfully repaired them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.Log. For example: C:\windows\Logs\CBS\CBS.Log


My System SpecsSystem Spec
.
07 Apr 2011   #22
severedsolo

Windows 7 Ultimate X64 SP1
 
 

Ok, sounds like Windows fixed the problem.

Try installing Itunes again, making sure you are using the correct version for your System (32 or 64 bit)
My System SpecsSystem Spec
07 Apr 2011   #23
isaiah40

I do not know
 
 

Hi,
I am still receiving the same error message when installing itunes. I am installing the correct
version. I tried going to services and right-clicking on Bonjour to start the services. All of the options
are faded. Any solutions?
My System SpecsSystem Spec
.

07 Apr 2011   #24
WebMattR

W7 Professional x64
 
 

Could you bring up a command prompt (hold down the windows key, and press r, then type cmd and hit enter), type net user, and post the results?
My System SpecsSystem Spec
07 Apr 2011   #25
isaiah40

I do not know
 
 

Here is the screenshot of the results.


Attached Thumbnails
Issues installing itunes-untitled.png  
My System SpecsSystem Spec
07 Apr 2011   #26
WebMattR

W7 Professional x64
 
 

Could you run Net User Nichole and post the results? Sorry to keep asking you to do this, but I'm trying to figure out what precisely is going on with your machine, and how to help you.
My System SpecsSystem Spec
07 Apr 2011   #27
isaiah40

I do not know
 
 

Here is the results of running in net user Nicole.


Attached Thumbnails
Issues installing itunes-untitled.jpg  
My System SpecsSystem Spec
07 Apr 2011   #28
severedsolo

Windows 7 Ultimate X64 SP1
 
 

I think I see what WebMattR is gettng at. Underneath the results shown in that screenshot, does it say "Local Group Memberships"?

If so, does it say Administrators or Users under that?
If it does NOT say Administrators, or if it just says Users, then please try the following:

1. boot back into Safe Mode and create the Administrators account, like you managed to before.
2. Once in that account, please go User Accounts>Manage another account,
3. Click on Nicole followed by "Change the Account Type"
4. Change Nicole over to an Administrators account (it should be set to Standard User)

That should hopefully fix it.


Attached Images
Issues installing itunes-admin.png 
My System SpecsSystem Spec
07 Apr 2011   #29
isaiah40

I do not know
 
 

Thank you so much!!!!!!!!!! It worked!!!
My System SpecsSystem Spec
07 Apr 2011   #30
severedsolo

Windows 7 Ultimate X64 SP1
 
 

Knew we'd get there in the end Your welcome
My System SpecsSystem Spec
Reply

 Issues installing itunes




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