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Windows 7: Please help recover camtasia recording

13 Apr 2011   #1
nekonya

Windows 7 Home Premium 32bit
 
 
Please help recover camtasia recording

Hello, i was recording screen by using camtasia recorder (from camtasia studio 7), and after long long recording, my laptop gave me blue screen. but thats my fault, cause i dint realized that i covered vents and laptop owerheated. anyway, after turning back laptop on, and turning on camtasia recorder, it says like: we detected that last recording season was crashed, would u like to recover the recorded state? then i click proceed and then it goes... but its stucks on 97% and it wont move. the app is not freezed, just keep loading.... and loads forever...
how could i recover my video? its very important recording, and i cant repeat this, i would love to recover my video. please help




My System SpecsSystem Spec
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14 Apr 2011   #2
WebMattR

W7 Professional x64
 
 

Well, I'll start with a couple questions.

Firstly, do you have the recorded video files (I believe Camtasia would store them in my videos\camtasia)?

Secondly, I would suggest doing a clean, complete shut down. Make sure the machine isn't hot any more, and then turn it back on. Having done so, I would suggest then launching camtasia, and see what it does.
My System SpecsSystem Spec
14 Apr 2011   #3
nekonya

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by WebMattR View Post
Well, I'll start with a couple questions.

Firstly, do you have the recorded video files (I believe Camtasia would store them in my videos\camtasia)?

Secondly, I would suggest doing a clean, complete shut down. Make sure the machine isn't hot any more, and then turn it back on. Having done so, I would suggest then launching camtasia, and see what it does.
ty, i already did the shut down thing that u said, camtasia trys recover my video and its stucking at 97% again. i beleave this this is some king of file corruption issue, cause laptop crashed. anyway, i found the source where this temp video file is, but the recordet video file is not ready to watch, its some kind of.... specific camtasia AVI file, that my video players wont just open. camtasia haz to recode this file file first to make it ready for media players.

also i realized that my windows acts lil weird after this crash. seems like, this time when it crashed, it crashed at the time when registry settings was trying to be saved or something and now some (just some) of my apps like skype, chrome, lost like half of settings. and chrome - it cant remember anymore my last opened pages, its says - the settings file is corrupt. i dont know how to fix this mess..
My System SpecsSystem Spec
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14 Apr 2011   #4
ZedAlert

Home Premium 32bit
 
 

I was having similar problem - even can't open screen_capturexxxxxx.avi from AppData\Local\Temp\CamRecX folder. The solution is:

- move that file to another folder;
- delete all CamRecX folders (be sure that they are empty or back it up to another place);
- start recording screen;
- kill process camrecorder.exe;
- rename corrupted file with name of new recording from CamRec0;
- move corrupted file with overwrite to CamRec0 folder;
- launch Camtasia Recorder and it will ask to recover last recording.

In my case it has successfully recover corrupted file.
My System SpecsSystem Spec
15 Apr 2011   #5
nekonya

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by ZedAlert View Post
I was having similar problem - even can't open screen_capturexxxxxx.avi from AppData\Local\Temp\CamRecX folder. The solution is:

- move that file to another folder;
- delete all CamRecX folders (be sure that they are empty or back it up to another place);
- start recording screen;
- kill process camrecorder.exe;
- rename corrupted file with name of new recording from CamRec0;
- move corrupted file with overwrite to CamRec0 folder;
- launch Camtasia Recorder and it will ask to recover last recording.

In my case it has successfully recover corrupted file.
oh, ty for trying to help, but when i did everything like u said, its still stuck at 97%. but i saw how it leaves the file called screen.avi if i kill process on these 97%, so it recodes some of video. however, wmp + K-lite wont play that screen.avi ,but i got an idea to put that screen.avi in to multi video files converter and i saw how it decodes video and plays. but i dont wanted to convert the video, for quality saving and the time, cause its large 3Gb video file. then i tryed to open the file with the vlc media player and it did! i can see my video! just its haz some issues if i try to skip some minute to get to middle of video, it does the job but video progress bar leaves stay at beginning. however, problem solved thank you all for trying to help!
My System SpecsSystem Spec
15 Apr 2011   #6
WebMattR

W7 Professional x64
 
 

You know, if you have the videos, I might try uninstalling and reinstalling camtasia.

p.s: I think you should be able to compress that to a much smaller size and lose little video quality.
My System SpecsSystem Spec
15 Apr 2011   #7
nekonya

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by WebMattR View Post
You know, if you have the videos, I might try uninstalling and reinstalling camtasia.

p.s: I think you should be able to compress that to a much smaller size and lose little video quality.
why? it works just fine o.o no issues at all. i kinda dont like to do unnecessary things, they take time ;D i will reinstall if i will notice that the app is failing.
My System SpecsSystem Spec
15 Apr 2011   #8
WebMattR

W7 Professional x64
 
 

Oh, you've used it successfully since then? I was thinking it sounded like an issue with the program, but if you've used it successfully then I'll go back to the drawing board and try to think of something else.
My System SpecsSystem Spec
16 Apr 2011   #9
nekonya

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by WebMattR View Post
Oh, you've used it successfully since then? I was thinking it sounded like an issue with the program, but if you've used it successfully then I'll go back to the drawing board and try to think of something else.
oh nono, the app works fine, the whole windows crash made video file corrupted so camtasia was unable to recover successfully. maybe it would be able to do the job if that would be just normal app crash like, imitating only app crash by killing by taskmanager, but there was blue screen, and many files on system got corrupted by that, and as i said, i did overheat issue by mistake, so its not like windows fault or anything. but thank you for trying help.
My System SpecsSystem Spec
16 Apr 2011   #10
WebMattR

W7 Professional x64
 
 

Do you have a second machine? What about copying all the project files to another machine and trying to run the recovery on there?
My System SpecsSystem Spec
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 Please help recover camtasia recording




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