PS CS4 crash, installed 989 new fonts


  1. Posts : 40
    win 7 x64
       #1

    PS CS4 crash, installed 989 new fonts


    So I installed a bunch of PS patterns yesterday and was fooling around. No problems there. Today I installed my old [and some new] collection of fonts, around 989 in all.

    I followed this method of installing fonts, dragging them into the control panel's font window
    Fonts - Install

    I tried to use the text tool in PS CS4 today and the program wants to close itself.

    I get this error

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 11.0.0.0
    Application Timestamp: 48d38aa7
    Fault Module Name: BIB.dll
    Fault Module Version: 1.2.1.1744
    Fault Module Timestamp: 48b5fcc0
    Exception Code: c0000005
    Exception Offset: 000000000001a1c6
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 53f5
    Additional Information 2: 53f5eb4b9afa8ae7ca60b85d58f08ed4
    Additional Information 3: 7c54
    Additional Information 4: 7c54af5d9a17d0da5b9fef51177d81d8

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Any ideas?
      My Computer


  2. Posts : 6,305
    Windows 7 Ultimate x64
       #2

    Hi, welcome to the forums :)

    There is 1 thing you may want to try (which has resolved and APPCRASH for me)...

    Click Edit > Preferences > Performance and uncheck the Use OpenGL option.

    PS CS4 crash, installed 989 new fonts-ps-cs4-options.png

    It could be that during the initial process of gathering the font details, CS4 is trying to use your GPU to process hardware intense fonts. Disabling this may take longer for it to process but could solve the problem.
       Note
    I'm not 100% certain of this but is well worth looking at. It has helped me in simple cases of a crach while opening an image file



    OS
      My Computer


  3. Posts : 40
    win 7 x64
    Thread Starter
       #3

    Tried it just now, didn't help. Programs still wants to close.

    Is there a way to remove some fonts and then try adding a few at a time? I dragged and dropped the whole lot of them into the Fonts folder in the control panel.
      My Computer


 

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