Please help me! Unknown software

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  1. Posts : 4
    Windows 7 Ultimate 32bit
       #1

    Please help me! Unknown software


    Hello,

    as the title says, I have a problem. I have certain programs on my PC, and I don't know what they're used to. Here is the list:

    CA DSM Agent + Asset Management plugin
    CA DSM Agent + Basic Inventory plugin
    CA DSM Agent + Remote control plugin
    CA DSM Agent + Software Delivery plugin
    CA DSM DMPrimer
    CA eTrustITM Agent
    CA IT Client Manager
    CA iTechnology iGateway
    CA Secure Socket Adapter

    So, if anyone know, what is that for? What it is used for? Is someone (some server) spying on my computer?
    Btw, it is my company's PC, and will I get in trouble if I stop these services or uninstall them?
    Thanks in advance!
      My Computer

  2.   My Computer


  3. Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       #3

    Sounds like a scam to me, but I could be wrong.

    Did you install it? Has anybody else access to your machine?

    Finally, download the FREE version of this;

    Malwarebytes

    run a FULL scan, and if it finds anything post the log here.

    Regards....Mike Connor
      My Computer


  4. Posts : 4
    Windows 7 Ultimate 32bit
    Thread Starter
       #4

    Well, as I said, it's my company's PC, I use it, but somebody installed that software yesterday. Not only on my PC, but on all others. It sounds like tracking software to me too, but I thought somebody would know exactly what is it. Thanks for helping, guys, appreciate it.
      My Computer


  5. Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       #5

    Armaggedon89 said:
    Well, as I said, it's my company's PC, I use it, but somebody installed that software yesterday. Not only on my PC, but on all others. It sounds like tracking software to me too, but I thought somebody would know exactly what is it. Thanks for helping, guys, appreciate it.

    Run the malware scan.

    Clicking on the company site I found for it tries to run something, which it is blocked from doing on my machine, but why I wont post the link here.

    Regards....Mike Connor
      My Computer


  6. Posts : 4
    Windows 7 Ultimate 32bit
    Thread Starter
       #6

    Thank you very much. I'll run it tomorrow. Really, thanks!
      My Computer


  7. Posts : 2,039
    Several, including Windows 7 x64 Ultimate
       #7

    Armaggedon89 said:
    Thank you very much. I'll run it tomorrow. Really, thanks!
    As you wish.

    It may well be software installed by your company. This is likely if it is on all other machines in the company.

    Here are excerpts from the website of the firm that distributes it;


    • Welcome to SC Solutions, California’s premier source for innovative supply chain solutions. Our products and services are designed to strengthen individual links within a company’s supply chain leading to quantifiable improvements in the overall performance of their entire supply chain. By emphasizing tracking systems and programs, our solutions focus on the building blocks of business, including asset tracking technology, warehouse tracking programs, delivery tracking solutions and inventory tracking systems.

      SC Solutions’ mission is to provide businesses with effective solutions for increasing customer satisfaction and/or reducing costs through improved operational efficiency. SC Solutions analyzes a company’s unique needs, then designs and implements solutions that will produce the greatest benefit with the least cost.

      Our tracking programs focus on specific links in the supply chain to monitor, improve and manage that unit. With tracking technology focused on warehouse, delivery, inventory and assets, our tracking software and systems fulfill the ongoing needs of businesses for continual and effective process improvement.

      More than just a consultant, SC Solutions provides the mind power and the man power to improve systems and procedures within a company’s supply chain. From the inventory to the internet, from real-time tracking to RFID, SC Solutions analyzes, implements, documents and trains to create new, more efficient supply chain links. Businesses experience the benefits of improved supply chain in months, not years, with a corresponding rapid ROI.





    • To keep up with the competitive and rapidly changing world of supply chain management in California or nationwide, contact SC Solutions. The benefits of our implementing our “Tracking That Counts” solutions now will reach far into your company’s future. Our tracking solutions combine proven software with leading-edge technology for simple, effective outcomes.

      SC Solutions offers several software solutions that combine proven software with leading-edge technology for simple, elegant outcomes.
      TraxFast TMS - a complete tool room management system
      TraxFast rPod - a near real-time proof of delivery system
      RFAST - an RFID tracking system for valuable assets
      TraxFast Standard - a complete asset tracking with GPS, photo and voice capabilities
      Container content tracking - a collaborative web-based tool for manufacturers and importers for container content management
      Locator Plus - a complete warehouse and inventory tracking system
      Clients

    This is the website; http://www.sc-sol.com/index-8.html

    Seems legitimate. It runs a flash intro, music etc. Nothing malicious.

    Of course, what is "malicious" also depends on your point of view! :) I think in this case that you are now one of the "Units" being tracked;

    QUOTE Our tracking programs focus on specific links in the supply chain to monitor, improve and manage that unit.UNQUOTE


    Regards....Mike Connor
    Last edited by Mike Connor; 19 Apr 2011 at 12:02.
      My Computer


  8. Posts : 578
    Windows 7 Pro x64
       #8

    After looking at the CA Technologies website all these program look to be some type of asset management software and more then likely was installed on all PCs by the Company you work for and or there IT department.

    No way in hell this got installed on EVERY PC without someone in IT knowing about it and doing it.

    Big brother is now watching you. So be careful what you do with the Companies property.
      My Computer


  9. Posts : 471
    W7 Professional x64
       #9

    Shootist said:
    No way in hell this got installed on EVERY PC without someone in IT knowing about it and doing it.

    Big brother is now watching you. So be careful what you do with the Companies property.
    CA Tech looked to be legit by my eyes, so I'd take Shootists advice.
      My Computer


  10. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #10

    CA is the former Computer Associates and is one of the 3 or 4 largest software vendors in the world----primarily to corporations. They are up there with Oracle and Microsoft.

    Unicenter is one of their flagship asset management products.
      My Computer


 
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