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Windows 7: Problems with Windows Live Messenger 2009 (v14)

02 May 2011   #1
UnderJonathan

Windows 7 Home Premium 32-bit SP1
 
 
Problems with Windows Live Messenger 2009 (v14)

Whenever I try to log in to WLM, it shows me this:



I have internet, I have everything right except that it doesn't let me log in. The specs are :
Operating System: MS Windows 7 Home Premium 64-bit
CPU: Intel Pentium T4400 @ 2.20GHz Penryn 45nm Technology
RAM: 4.0GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
Motherboard: Dell Inc. 0G848F (Microprocessor)
Hard Drives: 488GB Western Digital WDC WD5000BEVT-75A0RT0 (SATA)

I use AVG Internet Security 2011 and MBAM Pro.


Note: This is NOT my PC it is a friend's computer that I am trying to fix.


My System SpecsSystem Spec
.
02 May 2011   #2
Neutron16

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

Are Date and Time Settings correct on the machine?
Have you tried this old trick?


Have you tried reinstalling it with original MS package?
I see wlsetup-custom.exe file on the screenshot, and its name does not sounds original to me. Usually it is wlsetup-web.exe or wlsetup-all.exe


Direct MS links for MS Live Essential can be obtained here
Download Windows Live Essentials (Messenger) Version 2009 for Windows 7 « My Digital Life


Also, what does it shows when you click on Show Details button at the bottom?
My System SpecsSystem Spec
02 May 2011   #3
UnderJonathan

Windows 7 Home Premium 32-bit SP1
 
 

Quote   Quote: Originally Posted by Neutron16 View Post
Are Date and Time Settings correct on the machine?
Have you tried this old trick?


Have you tried reinstalling it with original MS package?
I see wlsetup-custom.exe file on the screenshot, and its name does not sounds original to me. Usually it is wlsetup-web.exe or wlsetup-all.exe


Direct MS links for MS Live Essential can be obtained here
Download Windows Live Essentials (Messenger) Version 2009 for Windows 7 « My Digital Life


Also, what does it shows when you click on Show Details button at the bottom?
I will give you all the info tomorrow.
My System SpecsSystem Spec
.

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 Problems with Windows Live Messenger 2009 (v14)




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