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Windows 7: Skype Crashes on startup

12 May 2011   #1

Windows 7 Professional 64bit
Skype Crashes on startup

HELP! I really need to use skype to contact people but when I turned on my computer today it stopped working. Basically Skype would open for half a second before freezing, this was immediately followed by windows 7 telling me the program had stopped working and that it could not find why. The only option here is to end the process. I have occasionally had this before, but all I needed to do was restart skype and it worked fine. Not this time. Skype crashes within milliseconds of me starting it every time. I have tried reinstalling, but still nothing.

What can I do

My System SpecsSystem Spec
13 May 2011   #2
Agent Zach

Windows® 7 Home Premium SP1 [x64]

My suggestion:

Download & Install CCleaner (if you don't already have it)
Uninstall Skype via Add/Remove Programs
Run CCleaner
Click "Run Cleaner"
Next, in the left pane, click "Registry"
Click "Scan for Issues", let it scan.
Next, click "Fix Selected Issues"
Restart your Computer
Download & Install Skype again.

Report back with any news.
My System SpecsSystem Spec
13 May 2011   #3

Windows 7 Professional 64bit

Thanks for the suggestion! However I looked into it and found that it was because I was running skype in compatibility for vista sp2. The reason for this is you cant fully minimize skype in windows 7, only vista and below, in windows 7 it still stays as a full sized tab in your taskbar no matter how you close it. Plus, the only way to fully close skype (that I know of) when its running for windows 7 is to end the process =/. So the problem is that whenever I run skype in compatibility it crashes. Of course this isnt normal so I will tryout CCleaner and let you know the result.

But maybe in a couple of years I wont have this problem seeing as windows is buying skype forover 7 billion, I just hope they dont ruin it and make it crap like msn.
My System SpecsSystem Spec

13 May 2011   #4

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard

warning   Warning
Registry Cleaners can be dangerous and should not be used to Optimize or in any way speed up your computer. Seven Forums community and Microsoft are not responsible for any Damdge done to your computer. Please proceed at your own risk

Does the version of Skype you have support Windows 7? When did this problem occur? What did you do?

My System SpecsSystem Spec
13 May 2011   #5
Agent Zach

Windows® 7 Home Premium SP1 [x64]

@ Shadowjk: Thank you for posting that warning.. I should have done so myself, but it must have slipped my mind.

@ Tomha: Try downloading & installing the latest Skype from HERE. It works with my Win7 x64... so it should work for you.
My System SpecsSystem Spec
13 May 2011   #6

Windows 7 Professional 64bit

I have the latest version, and it works fine in windows 7 mode, it just really bugs me the fact it wont close.
My System SpecsSystem Spec
14 May 2011   #7
Agent Zach

Windows® 7 Home Premium SP1 [x64]

Oh oh oh... I see what your saying. When you click the "X", rather than closing, it minimizes to the Taskbar. Well, there is an easy work-around. Over in your System Tray, right click the Skype icon and select "Quit".

Yeah, when I first installed Skype on my first Win7 machine that bugged me too.
My System SpecsSystem Spec
14 May 2011   #8

Win7 Ultimate x64, Server 2008 R2

That gets me all the time too

My System SpecsSystem Spec
26 May 2011   #9

Skype crash on startup - Fixed


After i did some research regarding this issue and found no result I went on my own and deleted the following info to have Skype working again:

In Winp XP: go to the start menu, click run, type Application Data and hit OK; delete the skype folder; run skype and enjoy!
In Win 7 go to: C:\Users\"your name"\AppData\Roaming and delete the Skype folder. After that you can sign on.

By deleting the registries it won't solve anything because Skype is accessing files on the hard drive.

Long live Skype!
My System SpecsSystem Spec
31 May 2011   #10

Windows 7 x64
re: ADYSANRO Skype crash on startup - Fixed

Wasted so much time on this problem, it's has been driving me nuts for the last week.

This morning deleted the folders as per ADYSANRO and it's now working just fine!

Thanks a million!
My System SpecsSystem Spec

 Skype Crashes on startup

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