Cant remove norton

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  1. Posts : 114
    Windows 7 Build 7229 x86
       #1

    Cant remove norton


    Alright so i used revo-uninstaller to uninstall norton from my computer but apparantly I installed norton twice... some weird ****. So the one norton i uninstalled is gone and if i search for norton in revo-uninstaller and windows uninstaller norton isnt there but its icon is on my taskbar and its running cause i can open it. The only problem is i can't delete its folder in program files because it is running. Is there a way to turn it off or remove it from my computer since my uninstallers arent reconizing it?

    -stang
      My Computer


  2. Posts : 60
    Windows 7 RC Build7100
       #2

    You could manually uninstall the program...

    First:

    Remove the application's program group directory.
    Assuming that the program has a shortcut in the start menu, examine the shortcut to get the directory containing the application. (For more recent versions of Windows you can simply right click the item in the Start menu to get its properties.)
    The program group is likely to be something like:
    C:\Program Files\Some Company\Application.exe
    or
    C:\Program Files\Some Company\Some Product\Application.exe Next: Registry

    Most applications store information in the registry. If you feel confident then you can also attempt to remove this data from the registry.
    Note:
    • If you are not confident making changes to the registry then don't.
    • Deleting data from the registry should be regarded as an optimisation, it is not essential.
    • A mistake deleting from the registry can render your machine unusable. So only proceed if you are confident.
    Data for an application is typically held in the registry key:
    HKEY_LOCAL_MACHINE\ SOFTWARE\ Some Company
    or
    HKEY_LOCAL_MACHINE\ SOFTWARE\ Some Company\ Some Application Last: Start menu shortcuts

    Delete any shortcut folders to the application.

    For additional Details on this, I got all of the information for this from this link How to manually uninstall an application

    Also, this guy gives a detailed approach to uninstalling a program manually: Uninstall Programs Manually
      My Computer


  3. Posts : 397
    6x W2K8 R2 (x64), 6x W7 7600 (x64), 2x Gentoo (x64), 1x Ubuntu 9.04 (x64), 1x pfSense (FreeBSD)
       #3

    If you do not have any other Norton protects then use the Norton Removal Tool.

    It takes quite a long time to run if you have a corrupt SAV installs but it will completely clean your system and is much safer than manually deleting the keys.
      My Computer


  4. Posts : 60
    Windows 7 RC Build7100
       #4

    mikinho said:
    If you do not have any other Norton protects then use the Norton Removal Tool.

    It takes quite a long time to run if you have a corrupt SAV installs but it will completely clean your system and is much safer than manually deleting the keys.

    Good idea! I wish I thought of that!
      My Computer


  5. Posts : 114
    Windows 7 Build 7229 x86
    Thread Starter
       #5

    I did think of it because i knew about it before. and it says i have no norton products on my system and it took forever to load. thanks for the input any other ideas?

    -stang
      My Computer


  6. Posts : 397
    6x W2K8 R2 (x64), 6x W7 7600 (x64), 2x Gentoo (x64), 1x Ubuntu 9.04 (x64), 1x pfSense (FreeBSD)
       #6

    mustangman16 said:
    I did think of it because i knew about it before. and it says i have no norton products on my system and it took forever to load. thanks for the input any other ideas?

    -stang
    Have you checked if any of the Symantec services are still running? If so you can delete them using

    sc delete [Service Short Name]
      My Computer


  7. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #7

    mustangman16, type services.msc in the start search box, click on the gear icon and go into services. Scroll down and look for anything that symantec or Norton. Right click on the line and choose properties ... Stop the service, then click on the dropdown button and choose disable. You should now be able to delete any left overs.
      My Computer


  8. Posts : 397
    6x W2K8 R2 (x64), 6x W7 7600 (x64), 2x Gentoo (x64), 1x Ubuntu 9.04 (x64), 1x pfSense (FreeBSD)
       #8

    One last suggestion but only if you can't find the service that is using the file. Well you could use Process Monitor or handler to find exact what is using the file but if you want something easier just rename the files and after rebooting you should be able to delete the file. It is a nice trick in Windows that you can rename files in use (this is how most auto updaters work) and after rebooting the files won't be found so they will be free to delete.
      My Computer


  9. Posts : 627
    Windows 7 7600.16384 x64
       #9

    mikinho said:
    If you do not have any other Norton protects then use the Norton Removal Tool.

    It takes quite a long time to run if you have a corrupt SAV installs but it will completely clean your system and is much safer than manually deleting the keys.

    good link, I know ESSET/NOD32 provides links to all security software removers.

    Here is a link to some common ones.

    Antivirus Removal Tool | maseko's weblog
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    task man


    mustangman16 said:
    I did think of it because i knew about it before. and it says i have no norton products on my system and it took forever to load. thanks for the input any other ideas?

    -stang

    My task manager look like this

    Ken
    Last edited by zigzag3143; 21 Jul 2009 at 06:16.
      My Computer


 
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