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Windows 7: Bluetooth Windows 7 driver will not recognize system as Windows 7

21 May 2011   #1
taranaki

Windows 7 Professional x64, version 6.1.7600 Build 7600
 
 
Bluetooth Windows 7 driver will not recognize system as Windows 7

Hi, I'm not sure where to start with solving this issue - so will ask here for some advice. I recently bought a new Sony laptop, with Windows 7 professional installed (details should be to the side somewhere). Yesterday I tried to connect some bluetooth earphones to the computer - and although the computer added the earphones, I could not use them as it said no driver was installed. I didn't have much time to do anything then, however today I tried again, trying to pair my iphone 4 with the laptop via bluetooth. The laptop paired ok with my iphone 4, however when I tried to perform some functions I got the following error:

Bluetooth Windows 7 driver will not recognize system as Windows 7-bluetooth-driver-not-installed.jpg


So I downloaded the driver from the Sony site, and ran it. It appeared to be installing ok but then ran into this problem:

Bluetooth Windows 7 driver will not recognize system as Windows 7-bluetooth-error.jpg

It would then roll back to the original state. So I uninstalled the bluetooth software through the control panel, and then went to reinstall it. However when I try I now get the message that the update can only run on "Microsoft Windows 7".

Bluetooth Windows 7 driver will not recognize system as Windows 7-only-run-win7.jpg

However my system is Microsoft Windows 7

Bluetooth Windows 7 driver will not recognize system as Windows 7-system-info.jpg

So what should I do?





My System SpecsSystem Spec
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21 May 2011   #2
IMAyNeed

Windows 7 Ultimate 64-bit
 
 

6.3.0.6000 is out I guess, try that one if applicable to your laptop.
My System SpecsSystem Spec
22 May 2011   #3
taranaki

Windows 7 Professional x64, version 6.1.7600 Build 7600
 
 

Great. 6.3.0.6000 seems to have fixed it. I couldn't find this version driver specifically for my Sony, but found this version driver for Gateway configured for Windows Professional 64 bit version. Didn't have anything to lose so tried to see if it would install, and it has successfully. Now both headset and iPhone working with computer via bluetooth ok.
My System SpecsSystem Spec
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22 May 2011   #4
IMAyNeed

Windows 7 Ultimate 64-bit
 
 

Good news. Enjoy!
My System SpecsSystem Spec
Reply

 Bluetooth Windows 7 driver will not recognize system as Windows 7




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