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Windows 7: Cannot install software due to corrupt install files

02 Jun 2011   #21
SlasherIT

Ubuntu 12.10
 
 

KeetScott, can you answer my question please?


My System SpecsSystem Spec
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02 Jun 2011   #22
KeetScott

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by SlasherIT View Post
Keet-scott, do you have a plain vanilla copy of Windows 7?
Slasher - I only have the recovery partition that came with my laptop. It performs an install with relevant drivers but I dont know if you would deem that "vanilla" or another kind of flavour all together
My System SpecsSystem Spec
02 Jun 2011   #23
SlasherIT

Ubuntu 12.10
 
 

The recovery is not vanilla, as it comes with other OEM bloat-ware along other drivers. Do you have a friend that has a Windows 7 install disk?
My System SpecsSystem Spec
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02 Jun 2011   #24
KeetScott

Windows 7 64 bit
 
 

No I'm afraid not. Is there a way I can ge this without paying more money?
My System SpecsSystem Spec
03 Jun 2011   #25
KeetScott

Windows 7 64 bit
 
 

Hi guys,

Well I did a back up of data and drivers and got a copy of the plain Windows 7 installer .iso which I burned to DVD.

I then repaired the laptop back to factory settings using the recovery console to get a clean slate for the new install. I then changed the boot priority in the BIOS and shoved the DVD windows installer in. all goes well until the installer starts t load after loading files and I get the blues screen with:

STOP:c000021a {Fatal System error}
The Master subsystem Process System process terminated unexpectedly with a status of 0xc0000006 (0x00000000 0x00000000).
The system is shut down.


I'm going slightly mad. In fact, is the definition of insanity not repeating the same actions and expecting different results? If so I'm there already.

Is this a problem with the installer .iso, or is it a problem with my hard drive not being "clean" of the previous install? I performed a chkdsk scan and it all came back clear of mistakes.
My System SpecsSystem Spec
03 Jun 2011   #26
SlasherIT

Ubuntu 12.10
 
 

Dude, you don't need to do anything to your existing install. All you need to do is make sure in the BIOS, that it is set to boot from DVD drive first, and make sure that your Windows 7 DVD is inside your laptop.

At what point exactly do you get this BSOD? While it is installing Windows 7? You have to wipe the HDD clean before you re-install Windows 7 again.
My System SpecsSystem Spec
03 Jun 2011   #27
KeetScott

Windows 7 64 bit
 
 

Hey it comes up when I'm trying to install Windows from the DVD. Very near the start when it loads files from the DVD. It doesn't even get to the HD options. I thought that the HD was reformatted when you load the DVD which wipes it for the new install. It doesn't even get to that choice before the BSOD appears. Do I need to reformat the HD before loading the DVD? If so, how?
My System SpecsSystem Spec
03 Jun 2011   #28
SlasherIT

Ubuntu 12.10
 
 

This is strange, can I ask you what program you used to burn the iso file, at what burn speed (eg. 4x), and which computer you used.
My System SpecsSystem Spec
03 Jun 2011   #29
KeetScott

Windows 7 64 bit
 
 

I used a program called (The Official ImgBurn Website) and the speed was AWS which is the recommended default
My System SpecsSystem Spec
03 Jun 2011   #30
SlasherIT

Ubuntu 12.10
 
 

Did you use the computer with this issue you have to burn the disc?
My System SpecsSystem Spec
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 Cannot install software due to corrupt install files




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