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Windows 7: windows 7 can't reconize with local network interface driver software

19 Jun 2011   #31
caldom

windows 7 home premium 64 bit
 
 

HI, no nothing has been changed in/on the computer (except for the new verizonl equipment I mentioned earlier) and the computer was on and was online when the lightning happened.
Bob


My System SpecsSystem Spec
.
19 Jun 2011   #32
SlasherIT

Ubuntu 12.10
 
 

Well lets go back to the drawing board.

It can't be a driver issue because the Internet was working fine over LAN before the lightning.

Verizon did not replace any equipment in the computer, the components stayed the same.

Hmmmm, can you try with another device (computer, laptop, ect.) with a LAN port and try to see if you can manage to get the internet working on it or not (to check whether the replaced things by Verizon work properly and as intended)?
My System SpecsSystem Spec
20 Jun 2011   #33
caldom

windows 7 home premium 64 bit
 
 

HI actually I am using the replaced/new verison equip. on another computer as I type. I switched it over to another older PC to get online to try to fix the broken PC so it's not the Verison equip.
It must have been the lightning because literally the moment lightning struck the internet box/computer flicked on/ off and although the computer continued to work no internet connection was found from that moment on...
Bob
My System SpecsSystem Spec
.

20 Jun 2011   #34
SlasherIT

Ubuntu 12.10
 
 

Wait, so during the lightning, even the computer ITSELF stopped working for a moment?
My System SpecsSystem Spec
20 Jun 2011   #35
caldom

windows 7 home premium 64 bit
 
 

Hi, yes just for a brief moment everything went on / off...
Bob
My System SpecsSystem Spec
20 Jun 2011   #36
SlasherIT

Ubuntu 12.10
 
 

Well caldom, I'm sorry to say, but part of your motherboard is damaged. Luckily, most of the motherboard is ok, but the integrated Ethernet LAN device is bust. Your motherboard might deteriorate over time because of the lightning, I am really not so sure and am guessing, but anything is possible.

The solution is to buy a Network Interface Card, which you will have to plug into a PCI port (normally integrated into the motherboard, although yours is busted). You can find a whole list of NIC's on Newegg Newegg.com - Network Card, NIC, NIC Card, Network Adapter Card, Network Interface Card, Wireless Network Adapter Card, Wireless Adapter, although I recommend you this one Newegg.com - Intel EXPI9301CTBLK 10/ 100/ 1000Mbps PCI-Express Network Adapter 1 x RJ45
My System SpecsSystem Spec
20 Jun 2011   #37
caldom

windows 7 home premium 64 bit
 
 

HI, well ok. that makes sence to me and I did ckeck out the link you included and the NIC had all good reviews and the price was certainly reasonable. But could you tell me if this is something I could install myself? Onto the motherboard?
Bob
My System SpecsSystem Spec
20 Jun 2011   #38
caldom

windows 7 home premium 64 bit
 
 

Hi, also is my motherboard or PCI busted?
Bob
My System SpecsSystem Spec
20 Jun 2011   #39
SlasherIT

Ubuntu 12.10
 
 

Yes, you can install the NIC easily onto your motherboard. You can't remove the existing Broadcom NIC since it is built-in into the motherboard (do you know if your Broadcom LAN Ethernet device is built into the motherboard or plugged into a PCI port?). Once you buy the NIC, you have to open up your computer tower, and plug the NIC into a PCI port on the motherboard (the product you buy should have all the instructions on how to do so).

It seems your motherboard is working fine, because everything except the Network LAN still works. Have you plugged anything into your PCI port?
My System SpecsSystem Spec
20 Jun 2011   #40
caldom

windows 7 home premium 64 bit
 
 

HI ok I'm going to go ahead and order the new NIC fromthe link you sent, wish me luck
I think this is the solution. I will definitely keep you posted.
Bob
My System SpecsSystem Spec
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 windows 7 can't reconize with local network interface driver software




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