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Windows 7: Files are listed by Carbonite as system files after adding tag

12 Jun 2011   #1

Windows 7 Professional 64-bit
Files are listed by Carbonite as system files after adding tag

I'm running Windows 7 Professional 64-bit and having the same problem. You can easily resolve the "Hidden File" problem by right clicking on the file, select Properties, and remove the check box next to "Hidden". If you tagged all the photos in a folder, simply select all (ctrl-A) and do the same. It solved the hidden file problem for me without having to show all hidden files.

The problem I'm running into that I can't fix is that even after doing this, Carbonite now recognizes these files as system files and refuses to back them up. Even if you try to manually force Carbonite to back them up, it immediately unselects the check box. Hopefully somebody knows of a solution.

It's weird, because I was tagging photos just a few weeks ago, and didn't have any problems at all. I don't know if there was an update at some point that screwed this all up.


My System SpecsSystem Spec
12 Jun 2011   #2
Microsoft MVP

Windows 7 Ultimate X64 SP1

Welcome to Seven Forums deltaugif.
Have you tried to use the Show Hidden folder to see if Carbonite still does this? Also McAfee has been identified as the reason being files being hidden after an edit.
Maybe someone at Carbonite has a solution? I have no experience with it. I would think a backup program would, well, backup, everything.
My System SpecsSystem Spec

 Files are listed by Carbonite as system files after adding tag

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