Lost files.. Please tell me I can find them

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  1. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #11

    Hi Jimma,

    A long shot here, but maybe we get lucky : have you tried looking in your Temp folders on your drive? Is there an "options" or "tools" menu in Illustrator? Does it perhaps tell you where temporary files might be kept?

    As MagusCreed alluded too, we could try to use Recuva to see if these temporary files still exist on the hard disk. It may be worth a phone call/email to the makers of the software to find out where temporary files might be kept?

    Regards,
    Golden
      My Computer


  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #12

    When the automatic updates were made, a restore point was created. Although you cannot recover the files with a system restore (because that only restores system files), you can find them in the restore point (shadow) with Shadow Explorer. Here is a little video tutorial that I have done a long time ago explaining how to go about it. It is on the Vista forum but it works the same for Win7: Recover lost files with Shadow Explorer
      My Computer


 
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