Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Compatibility issue - Verisoft

20 Jul 2009   #1
WLQ

Vista / Windows 7
 
 
Compatibility issue - Verisoft

I've got a compatibility issue with the Verisoft Access Manager - AsGHost.exe
And the cool feature of windows 7 ultimate to troubleshoot the compatibility issues ain't working. Tried every possible option but still says can't run. Does anybody have the same problem or know how to solve it. Very interesting I set the program to run with compatibility of windows vista where the program works, and it doesn't seems to make any change. Feels like a useless option.


My System SpecsSystem Spec
.
20 Aug 2009   #2
Adonix

Windows 7
 
 
Solution Found!!

Greetings,

I've found a solution for this annoying problem!! Honestly i was dissapointed at Microsoft since the software worked fine in the RC build and now works fine in the RTM after patching the compatibility database.

You need to download and extract the zip file. Run "install.cmd" as administrator. Restart your pc and reinstall the application, it should pass the compatibility check! If it doesn't work, contact me i have another solution

TC


Attached Files
File Type: zip Win7patch.zip (2.1 KB, 2532 views)
My System SpecsSystem Spec
21 Aug 2009   #3
WLQ

Vista / Windows 7
 
 

No Didn't help
My System SpecsSystem Spec
.

21 Aug 2009   #4
Adonix

Windows 7
 
 

Could you please navigate to C:\Windows\AppPatch\custom and see if you find the file "{78ba400b-d3ac-4e42-81f9-f81cae54082b}.sdb" is there?

Edit:
I've tested runing the install.cmd file as Administrator but it doesn't copy the "{78ba400b-d3ac-4e42-81f9-f81cae54082b}.sdb" file! It says access denied!! However, there are two ways to do it:
1. Manualy copy this file to C:\Windows\AppPatch\custom
2. Goto Start menu -> All Programs -> Accessories the right click "Command Prompt" and select "Run As Administrator". I hope you know some DOS commands here cause you need to navigate to where you put the Win7patch folder and run the "install.cmd" file. The easiest way to do it is:
a. Copy the Win7patch folder to the root of a HDD partition, Ex: D:
b. Inside the command prompt type "D:" (without the quots) then press enter. After that, type "cd win7patch" the press enter. Later type "install.cmd"

it should work fine
My System SpecsSystem Spec
21 Aug 2009   #5
Adonix

Windows 7
 
 

I've found the origin of the problem. Error in the script when run as administrator :$ directly from windows.

Ignore my last post and copy the uploaded file "install.cmd" and replace it in the WIn7patch folder then run it as administrator.


Attached Files
File Type: zip Install.zip (413 Bytes, 1579 views)
My System SpecsSystem Spec
21 Aug 2009   #6
WLQ

Vista / Windows 7
 
 

I still get compatibility issue
My System SpecsSystem Spec
21 Aug 2009   #7
Adonix

Windows 7
 
 

Ok, that's weird :s

Here's another mehod:
Download and install the Application compatibility toolkit : http://download.microsoft.com/downlo...%20Toolkit.msi

Install it and download the attached file "asghost.zip".

Extract it and goto start menu -> All programs -> "Microsoft Application Compatibility Toolkit" and run "compatibility administrator" as administrator.

In the File menu, click Install and select the file "asghost.sdb" extracted from the zip file.

It should work now


Attached Files
File Type: zip asghost.zip (712 Bytes, 1692 views)
My System SpecsSystem Spec
22 Aug 2009   #8
FabianD

Windows 7
 
 
Still not working

First of all Hello and thank you for your ideas so far.

I am also faced with the problem that I cannot complete the installation due to the asghost.exe beeing blocked.
I tried your suggestions so far but sadly could install it yet. But maybe I am doing something wrong with the "Microsoft Application Compatibility Toolkit". Everytime I restart it, the opened, then installed and finally saved asghost file is gone. I do start the Toolkit as administrator btw.
Any more ideas or maybe a hint what I am doing wrong?

Thanks a lot.
My System SpecsSystem Spec
22 Aug 2009   #9
WLQ

Vista / Windows 7
 
 

Same here, it's not working, I still get compatibility issue
Also says that it's not properly installed after I click cancel on the compatibility windows.
My System SpecsSystem Spec
22 Aug 2009   #10
Adonix

Windows 7
 
 

Guys, i don't know what you're doing wrong. I'm surprised since both methods work for me.

I have a hard solution that i've first used and worked for me. Our application worked fine in Windows 7 RC, so i sought to replace the compatibility database of the RTM with the RC one.

The difficulty of doing this depends on you
First, do you know how to take ownership of files? If yes good you can pass, if not, you need to try the second solution.

Here's how:
1 - Solution: Inside windows (setting ownership)
* From the downloaded file, run "Explore.cmd". It will open two explorer windows with two paths "Windows\Appatch" and "Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c1_31bf3856ad364e35_6.1.7600.16385_none_726bd423405e346f"

* You need to take ownership and grant full access to "System" and "Administrators" account. To do this, right click the file and goto "Properties" under the "Security" tab click "Advanced" then select "Owner" Tab. click on "Edit" and change to your user name. Click apply then Ok.

* At this stage, you're back at the file properties. under Groups and User names, click "Edit". There, set full permissions to System and Administrators and your User name.

* Apply and Exit
* Now copy and replace "sysmain.sdb"
* Repeat the above steps for the second file location.

2- Method two:
* Put the extracted sysmain.zip folder on your root drive, ex 'C:' or 'D:'
* Insert you Win 7 DVD, restart and chose to boot from DVD
* Once booted, click "Repair Windows" and after that select "Command Prompt"
* From there, navigate to the sysmain folder (ex: type D: , then cd "sysmain")
* run installSM.cmd
* See if it will say files copied.

Restart and now it should work!!


Attached Files
File Type: zip sysmain.zip (1.24 MB, 2993 views)
My System SpecsSystem Spec
Reply

 Compatibility issue - Verisoft




Thread Tools




Similar help and support threads
Thread Forum
Old game, 64-bit compatibility issue
Hey there. I'm trying to install this old game that ran on Windows 95/98. The problem is that it's incompatible with my 64-bit Windows 7, so despite running the installer using Compatibility Mode, it still doesn't work. Is there any way to get it to work?
Gaming
Verisoft
Hello, I am upgrading from Windows Vista Ultimate. After I update I proceed to log in and i get an error message saying "The server is not responding properly. Verify that VeriSoft serves is properly installed on the target server". I tried to boot in safe mode and from there disable VeriSoft...
Software
Verisoft Access Manager on RTM
Wondering if anyone was able to get Verisoft Access Manager with Win 7 x64 RTM. I use this application to login to Windows using the Fingerprint reader on my laptop. The same version worked fine on Vista x64 and Win 7 RC (Build 7100). I installed the RTM build from technet over the weekend...
Software
Compatibility issue
I choose to install Windows 7 on one of my computers and i'm having a compatibility issue with a program. The program is called iLinc. I use it to attend my college courses online, it's like a conference call service. The error message that I am getting is this "iLinc was unable to retrieve...
Software
Age of Empires III compatibility issue
Hello, I've upgraded my Windows Vista to Windows Seven (32-bit), but I'm having trouble running Age of Empires III. It used to work fine prior to Seven's installation. I have reinstalled the game, but when I try to run the game I get the following message (in French): "Le programme...
Gaming
Compatibility Issue
I want to install the Windows 7 RC, but upon scanning my system everything was compatible except this: "Texas Instruments PCIxx12 Integrated FlashMedia Controller - Not Compatible". How can I fix this in a Gateway laptop with Intel Core 2 Duo, 2GHZ, 2GB Ram? Thanks!
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:48.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App