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Windows 7: Critical help needed - "The feature you are trying to use is on..."

10 Aug 2011   #1
thacannon

Windows
 
 
Critical help needed - "The feature you are trying to use is on..."

Hi there.

I've been having this odd installation problem for quite a while now and it's now starting to cost me more than just time.

At the moment, I'm experiencing some sort of... errr... error during a majority of all of my installations. When ever a program (such as open office) installs, a dialog box will appear that says "The feature you are trying to use is on a CD-ROM or other removable disk that is not avalible" and it will request .msi files that are seemingly unrelated. Should I cancel, the entire installation process is finished and that's that.
Now, I have a dialog box right aside me (I'm installing open office) and it asks for the "Microsoft Visual c++ redistruable x64 9.0 30729.4148". When I click Browse, it shows that it needed this "vc_red.msi", which I download just to see if I could appeal to whatever it wanted. Well guess what? That annoying windows installer dialog box says "...\vc_red.msi is not a valid installation package for..." and I can't continue.

Seriously now, all I wanted was a decent-ish program that I could use to type a report for my class tomorrow and I couldn't even do something as simple as that .

As a side note: this problem persists when updating windows. yes, important/optional updates for Windows will actually be blocked by said dialog box, but that's for another time. This report I need to type is rather mission critical.


My System SpecsSystem Spec
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10 Aug 2011   #2
MilesAhead

Windows 7 32 bit
 
 

Check on Microsoft Knowledgebase

I know there was an "installer cleanup tool" for Vista. There may be a similar fix for W7.
My System SpecsSystem Spec
11 Aug 2011   #3
thacannon

Windows
 
 

First off, sorry posting on the incorrect forum.

I've already tried the Windows Installer Cleanup utility (MSICUU2.exe I believe). It doesn't do anything as far as I can tell. The problem still exists, and I can't really install much of anything.
My System SpecsSystem Spec
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11 Aug 2011   #4
MilesAhead

Windows 7 32 bit
 
 

If you search the knowledge base for that error msg there are a bunch of hits and fixes to MS products. Since I don't use the office or word processor or other apps the errors are about, I don't know how pertinent they are. But there are hits with that error message.

edit: the ones I read seemed to mostly be a problem because a new product was being installed while the beta for the same product was already on the machine. But I only read a few. Seemed like there were several pages of hits about the thing being on a CD yadda yadda....
My System SpecsSystem Spec
12 Aug 2011   #5
Sher

Windows 7 Ultimate x64 bit
 
 

This does not help with your error problem but if you just need to type a report, why not use Wordpad (NOT notepad) that comes with Windows. I used MSOffice for several years as thought I couldn't be without it but since 2007 I've been using nothing but Wordpad and it has done the job admirably. Anyhow, it's just a suggestion. Hope you get your problem solved with the error boxes.
My System SpecsSystem Spec
12 Aug 2011   #6
MilesAhead

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by Sher View Post
This does not help with your error problem but if you just need to type a report, why not use Wordpad (NOT notepad) that comes with Windows. I used MSOffice for several years as thought I couldn't be without it but since 2007 I've been using nothing but Wordpad and it has done the job admirably. Anyhow, it's just a suggestion. Hope you get your problem solved with the error boxes.
Not a bad idea. If you don't like the W7 WordPad with the "ribbon" Atlantis Nova is very similar and has the standard menus:

Download Atlantis Nova 1.0.0.71 Free - This is a user-friendly word processor of the new millenium. - Softpedia
My System SpecsSystem Spec
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 Critical help needed - "The feature you are trying to use is on..."




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