Media Player 12.0.7601.17514 - Unable to create and save playlists


  1. EricIannone
    Posts : 3
    Windows 7 Home Premium 64bit
       New #1

    Media Player 12.0.7601.17514 - Unable to create and save playlists


    I'm running Windows 7 Home Premium & Windows Media Player 12.0.7601.17514 (Fully Updated).

    Every time I try to make & save a playlist, it never works - I get the message: "Windows Media Player encountered a problem while creating or saving the playlist."

    After following the link for trouble shooting, nothing helpful comes up.

    Thanks in advance,
    Eric
      My Computer
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  3. xxxdannyxxx
    Posts : 3,302
    Windows 7 Home Premium x64 SP1
       New #2

    Hello EricIannone

    Try resetting the media features see if that helps. Turn all the media features off and reboot then turn them back on again and reboot - Windows Features - Turn On or Off
    Also a quick system file scan wouldn't hurt at this point - SFC /SCANNOW Command - System File Checker

    Regards Danny
      My Computer
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  4. EricIannone
    Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    I performed both actions that you suggested, but neither worked.
      My Computer
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  6. xxxdannyxxx
    Posts : 3,302
    Windows 7 Home Premium x64 SP1
       New #4

    EricIannone said:
    I performed both actions that you suggested, but neither worked.
    There are 2 ways to save a list using the save list button or the save as from the drop down menu, does this happen on both.
    Media Player 12.0.7601.17514 - Unable to create and save playlists-capture.jpg

    Danny
      My Computer
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  7. EricIannone
    Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       New #5

    That worked! Thanks Danny.
      My Computer
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  8. xxxdannyxxx
    Posts : 3,302
    Windows 7 Home Premium x64 SP1
       New #6

    EricIannone said:
    That worked! Thanks Danny.
    Good news no worries

    Danny
      My Computer
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