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DirectX Installation Error, COD Black Ops
Hi,
I've scoured every forum I could find trying to find a solution for this and it is getting INCREDIBLY frustrating.
To sum it up:
DirectX doesn't like Call of Duty: Black Ops on my machine. I am running the following:
-Win 7 64-bit pro on an SSD
-Gigabyte nVidia Geforce 460 1GB DDR5 256-bit GPU
-AMD Phenom II x6 1100T 3.3GHz
Everything ELSE on my rig runs great. It's just when I try to open Black Ops in Steam, it says
"Performing first time setup...
Installing Microsoft DirctX for Windows (step 1 of 1)"
Then the window closes, no error message to be found and the game doesn't start.
I've tried downloading DirectX from their website, and every time I try to update it, I get the following error:
"An internal system error occured. Please refer to DXError.log and DirectX.log in your Windows folder to determine the problem."
I open DXError.log and it displays the following:
Sorry, I know this is long but I'm frustrated and am providing as much info as possible.Code:-------------------- [02/05/11 21:04:44] module: dxupdate(May 31 2007), file: dxupdate.cpp, line: 5714, function: DirectXUpdateInstallPlugIn Failed API: SetupIterateCabinet() Error: (5) - Access is denied. Unable to iterate through d:\steam\STEAMA~1\common\CALLOF~2\DirectX\Feb2006_XACT_x64.cab. The file may be damaged. -------------------- [02/05/11 21:04:44] module: dsetup32(May 31 2007), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn DirectXUpdateInstallPlugIn() failed. -------------------- [02/05/11 21:04:44] module: dsetup32(May 31 2007), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX InstallPlugIn() failed. -------------------- [02/05/11 21:04:44] module: dsetup32(May 31 2007), file: dsinline.h, line: 302, function: DXRemoveFile Unable to remove C:\Users\BLEEPB~1\AppData\Local\Temp\DXBEFA.tmp. -------------------------------------------------------------------------------- I then open DirectX.log and it shows the following: 02/06/11 11:08:15: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX359.tmp\d3dx9_24_x64.inf [DefaultInstall] 02/06/11 11:08:15: infinst: Target file: 'C:\Windows\system32\d3dx9_24.dll' Target file is Version 9.5.132.0 Source file is Version 9.5.132.0 02/06/11 11:08:15: infinst: C:\Windows\system32\d3dx9_24.dll have been installed already. 02/06/11 11:08:15: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX359.tmp\d3dx9_25_x64.inf [DefaultInstall] 02/06/11 11:08:15: infinst: Target file: 'C:\Windows\system32\d3dx9_25.dll' Target file is Version 9.6.168.0 Source file is Version 9.6.168.0 02/06/11 11:08:15: infinst: C:\Windows\system32\d3dx9_25.dll have been installed already. 02/06/11 11:08:16: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX359.tmp\d3dx9_26_x64.inf [DefaultInstall] 02/06/11 11:08:16: infinst: Target file: 'C:\Windows\system32\d3dx9_26.dll' Target file is Version 9.7.239.0 Source file is Version 9.7.239.0 02/06/11 11:08:16: infinst: C:\Windows\system32\d3dx9_26.dll have been installed already. 02/06/11 11:08:16: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX359.tmp\d3dx9_27_x64.inf [DefaultInstall] 02/06/11 11:08:16: infinst: Target file: 'C:\Windows\system32\d3dx9_27.dll' Target file is Version 9.8.299.0 Source file is Version 9.8.299.0 02/06/11 11:08:16: infinst: C:\Windows\system32\d3dx9_27.dll have been installed already. 02/06/11 11:08:17: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX359.tmp\d3dx9_28_x64.inf [DefaultInstall] 02/06/11 11:08:17: infinst: Target file: 'C:\Windows\system32\d3dx9_28.dll' Target file is Version 9.10.455.0 Source file is Version 9.10.455.0 02/06/11 11:08:17: infinst: C:\Windows\system32\d3dx9_28.dll have been installed already. 02/06/11 11:08:17: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX359.tmp\d3dx9_29_x64.inf [DefaultInstall] 02/06/11 11:08:18: infinst: Target file: 'C:\Windows\system32\d3dx9_29.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:08:18: infinst: C:\Windows\system32\d3dx9_29.dll have been installed already. 02/06/11 11:08:18: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX359.tmp\XACT_x64.inf [DefaultInstall] 02/06/11 11:08:18: infinst: Target file: 'C:\Windows\system32\xactengine2_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:08:18: infinst: C:\Windows\system32\xactengine2_0.dll have been installed already. 02/06/11 11:08:18: infinst: Target file: 'C:\Windows\system32\x3daudio1_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:08:18: infinst: C:\Windows\system32\x3daudio1_0.dll have been installed already. 02/06/11 11:08:18: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX359.tmp\d3dx9_30_x64.inf [DefaultInstall] 02/06/11 11:08:18: infinst: Target file: 'C:\Windows\system32\d3dx9_30.dll' Target file is Version 9.12.589.0 Source file is Version 9.12.589.0 02/06/11 11:08:18: infinst: C:\Windows\system32\d3dx9_30.dll have been installed already. 02/06/11 11:29:37: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DXB308.tmp\d3dx9_24_x64.inf [DefaultInstall] 02/06/11 11:29:37: infinst: Target file: 'C:\Windows\system32\d3dx9_24.dll' Target file is Version 9.5.132.0 Source file is Version 9.5.132.0 02/06/11 11:29:37: infinst: C:\Windows\system32\d3dx9_24.dll have been installed already. 02/06/11 11:29:38: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DXB308.tmp\d3dx9_25_x64.inf [DefaultInstall] 02/06/11 11:29:38: infinst: Target file: 'C:\Windows\system32\d3dx9_25.dll' Target file is Version 9.6.168.0 Source file is Version 9.6.168.0 02/06/11 11:29:38: infinst: C:\Windows\system32\d3dx9_25.dll have been installed already. 02/06/11 11:29:38: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DXB308.tmp\d3dx9_26_x64.inf [DefaultInstall] 02/06/11 11:29:38: infinst: Target file: 'C:\Windows\system32\d3dx9_26.dll' Target file is Version 9.7.239.0 Source file is Version 9.7.239.0 02/06/11 11:29:38: infinst: C:\Windows\system32\d3dx9_26.dll have been installed already. 02/06/11 11:29:38: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DXB308.tmp\d3dx9_27_x64.inf [DefaultInstall] 02/06/11 11:29:39: infinst: Target file: 'C:\Windows\system32\d3dx9_27.dll' Target file is Version 9.8.299.0 Source file is Version 9.8.299.0 02/06/11 11:29:39: infinst: C:\Windows\system32\d3dx9_27.dll have been installed already. 02/06/11 11:29:39: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DXB308.tmp\d3dx9_28_x64.inf [DefaultInstall] 02/06/11 11:29:40: infinst: Target file: 'C:\Windows\system32\d3dx9_28.dll' Target file is Version 9.10.455.0 Source file is Version 9.10.455.0 02/06/11 11:29:40: infinst: C:\Windows\system32\d3dx9_28.dll have been installed already. 02/06/11 11:29:40: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DXB308.tmp\d3dx9_29_x64.inf [DefaultInstall] 02/06/11 11:29:40: infinst: Target file: 'C:\Windows\system32\d3dx9_29.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:29:40: infinst: C:\Windows\system32\d3dx9_29.dll have been installed already. 02/06/11 11:29:40: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DXB308.tmp\XACT_x64.inf [DefaultInstall] 02/06/11 11:29:40: infinst: Target file: 'C:\Windows\system32\xactengine2_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:29:40: infinst: C:\Windows\system32\xactengine2_0.dll have been installed already. 02/06/11 11:29:40: infinst: Target file: 'C:\Windows\system32\x3daudio1_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:29:40: infinst: C:\Windows\system32\x3daudio1_0.dll have been installed already. 02/06/11 11:29:41: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DXB308.tmp\d3dx9_30_x64.inf [DefaultInstall] 02/06/11 11:29:41: infinst: Target file: 'C:\Windows\system32\d3dx9_30.dll' Target file is Version 9.12.589.0 Source file is Version 9.12.589.0 02/06/11 11:29:41: infinst: C:\Windows\system32\d3dx9_30.dll have been installed already. 02/06/11 11:30:03: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX17B4.tmp\d3dx9_24_x64.inf [DefaultInstall] 02/06/11 11:30:03: infinst: Target file: 'C:\Windows\system32\d3dx9_24.dll' Target file is Version 9.5.132.0 Source file is Version 9.5.132.0 02/06/11 11:30:03: infinst: C:\Windows\system32\d3dx9_24.dll have been installed already. 02/06/11 11:30:03: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX17B4.tmp\d3dx9_25_x64.inf [DefaultInstall] 02/06/11 11:30:03: infinst: Target file: 'C:\Windows\system32\d3dx9_25.dll' Target file is Version 9.6.168.0 Source file is Version 9.6.168.0 02/06/11 11:30:03: infinst: C:\Windows\system32\d3dx9_25.dll have been installed already. 02/06/11 11:30:04: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX17B4.tmp\d3dx9_26_x64.inf [DefaultInstall] 02/06/11 11:30:04: infinst: Target file: 'C:\Windows\system32\d3dx9_26.dll' Target file is Version 9.7.239.0 Source file is Version 9.7.239.0 02/06/11 11:30:04: infinst: C:\Windows\system32\d3dx9_26.dll have been installed already. 02/06/11 11:30:04: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX17B4.tmp\d3dx9_27_x64.inf [DefaultInstall] 02/06/11 11:30:04: infinst: Target file: 'C:\Windows\system32\d3dx9_27.dll' Target file is Version 9.8.299.0 Source file is Version 9.8.299.0 02/06/11 11:30:04: infinst: C:\Windows\system32\d3dx9_27.dll have been installed already. 02/06/11 11:30:05: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX17B4.tmp\d3dx9_28_x64.inf [DefaultInstall] 02/06/11 11:30:05: infinst: Target file: 'C:\Windows\system32\d3dx9_28.dll' Target file is Version 9.10.455.0 Source file is Version 9.10.455.0 02/06/11 11:30:05: infinst: C:\Windows\system32\d3dx9_28.dll have been installed already. 02/06/11 11:30:06: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX17B4.tmp\d3dx9_29_x64.inf [DefaultInstall] 02/06/11 11:30:06: infinst: Target file: 'C:\Windows\system32\d3dx9_29.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:30:06: infinst: C:\Windows\system32\d3dx9_29.dll have been installed already. 02/06/11 11:30:06: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX17B4.tmp\XACT_x64.inf [DefaultInstall] 02/06/11 11:30:06: infinst: Target file: 'C:\Windows\system32\xactengine2_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:30:06: infinst: C:\Windows\system32\xactengine2_0.dll have been installed already. 02/06/11 11:30:06: infinst: Target file: 'C:\Windows\system32\x3daudio1_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:30:06: infinst: C:\Windows\system32\x3daudio1_0.dll have been installed already. 02/06/11 11:30:07: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX17B4.tmp\d3dx9_30_x64.inf [DefaultInstall] 02/06/11 11:30:07: infinst: Target file: 'C:\Windows\system32\d3dx9_30.dll' Target file is Version 9.12.589.0 Source file is Version 9.12.589.0 02/06/11 11:30:07: infinst: C:\Windows\system32\d3dx9_30.dll have been installed already. 02/06/11 11:32:16: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX169.tmp\d3dx9_26_x64.inf [DefaultInstall] 02/06/11 11:32:16: infinst: Target file: 'C:\Windows\system32\d3dx9_26.dll' Target file is Version 9.7.239.0 Source file is Version 9.7.239.0 02/06/11 11:32:16: infinst: C:\Windows\system32\d3dx9_26.dll have been installed already. 02/06/11 11:32:16: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX169.tmp\d3dx9_27_x64.inf [DefaultInstall] 02/06/11 11:32:16: infinst: Target file: 'C:\Windows\system32\d3dx9_27.dll' Target file is Version 9.8.299.0 Source file is Version 9.8.299.0 02/06/11 11:32:16: infinst: C:\Windows\system32\d3dx9_27.dll have been installed already. 02/06/11 11:32:17: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX169.tmp\d3dx9_28_x64.inf [DefaultInstall] 02/06/11 11:32:17: infinst: Target file: 'C:\Windows\system32\d3dx9_28.dll' Target file is Version 9.10.455.0 Source file is Version 9.10.455.0 02/06/11 11:32:17: infinst: C:\Windows\system32\d3dx9_28.dll have been installed already. 02/06/11 11:32:17: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX169.tmp\d3dx9_29_x64.inf [DefaultInstall] 02/06/11 11:32:17: infinst: Target file: 'C:\Windows\system32\d3dx9_29.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:32:17: infinst: C:\Windows\system32\d3dx9_29.dll have been installed already. 02/06/11 11:32:18: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX169.tmp\XACT_x64.inf [DefaultInstall] 02/06/11 11:32:18: infinst: Target file: 'C:\Windows\system32\xactengine2_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:32:18: infinst: C:\Windows\system32\xactengine2_0.dll have been installed already. 02/06/11 11:32:18: infinst: Target file: 'C:\Windows\system32\x3daudio1_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:32:18: infinst: C:\Windows\system32\x3daudio1_0.dll have been installed already. 02/06/11 11:32:19: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX169.tmp\d3dx9_30_x64.inf [DefaultInstall] 02/06/11 11:32:20: infinst: Target file: 'C:\Windows\system32\d3dx9_30.dll' Target file is Version 9.12.589.0 Source file is Version 9.12.589.0 02/06/11 11:32:20: infinst: C:\Windows\system32\d3dx9_30.dll have been installed already. 02/06/11 11:36:43: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX278F.tmp\d3dx9_26_x64.inf [DefaultInstall] 02/06/11 11:36:44: infinst: Target file: 'C:\Windows\system32\d3dx9_26.dll' Target file is Version 9.7.239.0 Source file is Version 9.7.239.0 02/06/11 11:36:44: infinst: C:\Windows\system32\d3dx9_26.dll have been installed already. 02/06/11 11:36:45: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX278F.tmp\d3dx9_27_x64.inf [DefaultInstall] 02/06/11 11:36:45: infinst: Target file: 'C:\Windows\system32\d3dx9_27.dll' Target file is Version 9.8.299.0 Source file is Version 9.8.299.0 02/06/11 11:36:45: infinst: C:\Windows\system32\d3dx9_27.dll have been installed already. 02/06/11 11:36:45: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX278F.tmp\d3dx9_28_x64.inf [DefaultInstall] 02/06/11 11:36:45: infinst: Target file: 'C:\Windows\system32\d3dx9_28.dll' Target file is Version 9.10.455.0 Source file is Version 9.10.455.0 02/06/11 11:36:45: infinst: C:\Windows\system32\d3dx9_28.dll have been installed already. 02/06/11 11:36:45: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX278F.tmp\d3dx9_29_x64.inf [DefaultInstall] 02/06/11 11:36:45: infinst: Target file: 'C:\Windows\system32\d3dx9_29.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:36:45: infinst: C:\Windows\system32\d3dx9_29.dll have been installed already. 02/06/11 11:36:46: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX278F.tmp\XACT_x64.inf [DefaultInstall] 02/06/11 11:36:46: infinst: Target file: 'C:\Windows\system32\xactengine2_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:36:46: infinst: C:\Windows\system32\xactengine2_0.dll have been installed already. 02/06/11 11:36:46: infinst: Target file: 'C:\Windows\system32\x3daudio1_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:36:46: infinst: C:\Windows\system32\x3daudio1_0.dll have been installed already. 02/06/11 11:36:46: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX278F.tmp\d3dx9_30_x64.inf [DefaultInstall] 02/06/11 11:36:46: infinst: Target file: 'C:\Windows\system32\d3dx9_30.dll' Target file is Version 9.12.589.0 Source file is Version 9.12.589.0 02/06/11 11:36:46: infinst: C:\Windows\system32\d3dx9_30.dll have been installed already. 02/06/11 11:36:48: infinst: Installing C:\Users\BLEEPB~1\AppData\Local\Temp\DX278F.tmp\XACT2_1_x64.inf [DefaultInstall] 02/06/11 11:36:48: infinst: Installed file C:\Windows\system32\xactengine2_1.dll 02/06/11 11:36:48: infinst: Target file: 'C:\Windows\system32\x3daudio1_0.dll' Target file is Version 9.11.519.0 Source file is Version 9.11.519.0 02/06/11 11:36:48: infinst: C:\Windows\system32\x3daudio1_0.dll have been installed already. --------------------------------------------------------------------------------
All other games run fine, it's just COD: Black Ops will not run on Steam and DirectX keeps getting an error every time I try to install it.
DXDiag shows I'm running Directx Version 11 and everything reads as good.
HELP!!!!!!
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