Google Earth

BluePeter · 25 Sep 2011

Hi Forum,

Could anyone help me ?
This programme is putting my PC into instability every time I try to access the
street view aspect of same. It produces a "Google Earth has stopped working"
notification every time I try.
I am seriously considering uninstalling it though I would miss it's facilities. I believe there is an Open GL mode now available. Would this be preferable ?
Please help. I have installed the very latest edition of this programme.

JaidynM · 25 Sep 2011

When this message comes up, is there an option to view details of the crash? The crash report should look something like the following:

Code:

  Problem Event Name:    APPCRASH
  Application Name:    googleearth.exe
  Application Version: *.*.****.****
  Application Timestamp:    ********
  Fault Module Name:    googleearth.exe
  Fault Module Version: *.*.****.****
  Fault Module Timestamp:    ********
  Exception Code:    ********
  Exception Offset:    ********
  OS Version: *.*.****.*.*.*.***.**
  Locale ID:    ****
  Additional Information 1: ***************
  Additional Information 2: ***************
  Additional Information 3: ***************
  Additional Information 4: ***************

Google also has a helpful page on Google Earth crashes.
Resolving Crashing and Graphics Issues on Windows Machines - Google Earth Help

You can also try uninstalling the program using CCleaner...
CCleaner - Optimization and Cleaning - Free Download

...and then installing a fresh copy from the link below.
Google Earth

BluePeter · 26 Sep 2011

Hello JaidynM,
This is the notification I am getting:

Imperfect1 · 26 Sep 2011

Here's some additional help for you:
Crashing and graphics issues
Help articles - Google Earth Help

Why not contact Google Earth for some tech support:
Ask Tech Support Now
Contacting Support - Google Earth Help

JaidynM · 26 Sep 2011

You could try posting on the Google Earth forums as Sue has said above. They should have more of an idea of what they're talking about.
Google Earth Help

Before you do this though, could you try downloading an older version of Google Earth? I've linked version 5.2.1.1588 below. See if it crashes in the older version too.
Old Version of Google Earth 5.2.1.1588 Download - OldApps.com

Heyyou · 26 Sep 2011

JaidynM said:

You could try posting on the Google Earth forums as Sue has said above. They should have more of an idea of what they're talking about.
Google Earth Help

Before you do this though, could you try downloading an older version of Google Earth? I've linked version 5.2.1.1588 below. See if it crashes in the older version too.
Old Version of Google Earth 5.2.1.1588 Download - OldApps.com

That worked for me on my old computer. I didn't have enough RAM and I don't think my video card was big enough, so installing an older version did it.