Licensing and user accounts

keithr · 03 Oct 2011

I installed a copy of Memory Map software when logged in as admin. and it runs fine. Later I added two user accounts for my wife and myself, as I read it was better to generally log on with a user type account.

My problem is that I cant get Memory map to run under my user account. It keeps asking for the location of "keep_memory-map-europe-eng.msi" which I think is something to do with the licence setup. I cant find it on my PC even when logged in as Admin.

Am I right in thinking that in this case the licence is only valid for my Admin account, and does not apply to the user account I am trying to use? If so, is the only way out to uninstall the program and re-install it under my user account?

So this would raise the general point when installing software, should I do it when logged in as user rather than admin?

Neutron16 · 06 Oct 2011

Generally, licenses are valid for a computer, not a single user account on computer.
Even if you create over 9000 user accounts on the same computer that would be fine.
In you case problem is different.

This program asked you if you want to install for current user or all users during setup.
Judging by outcome you might have pressed "Just me".

In case of "Just me", program copies certain files on to current profile folder, but in case of "all users" it copies files to all users folder.

To overcome this issue you should reinstall with "Everyone" option.
As for other future installations make sure you chose "Everyone" option too and user would not matter.

keithr · 06 Oct 2011

Thanks Neuton16, thats cleared a few things up. I'll give it a try.