New
#31
When all else fails, read the manual that came with your phone.
I suspect that if it's not covered in the manual then ringtones aren't available on your phone. Even my old Sprint-Sanyo had ringtones but you had to download them from $print.
There-in lies the rub--You can't. I couldn't on my old Sanyo either. As I recall, there was no provision to do so and they were a special format too. I had to buy the ringtones from Sprint or use the choices in the phone. My new phone allows storing my own up to the allocated memory. I've loaded the family numbers with individual song clips that match their life, personality or favorite song. Gets a few grins when some go off in the store. :)
I appreciate all of your efforts. To wrap up my story, I connected the phone to USB and did see it in the Printers and Devices window. It said that there were no drivers so I seached the net for some, but none were found. I then decided to do one last thing, it possibly should have been the first. I called Verizon and they confirmed I could not load custom ringtones. Thanks to everyone.